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"My Pictures"

Last response: in Windows XP
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April 26, 2010 6:14:53 PM

Hello,
The pictures portion of my Documents has some sort of bug or something. I can no longer add to it from my camera card and the pictures already there duplicate over & over again until now I've got hundreds of some of them. Also when I switched to cable modem from AOL dial-up I have since gotten a dialer message when I sign on - AOL has not been able to delete all the dial-up files apparently when I called them about this problem.

More about : pictures

April 27, 2010 1:15:13 AM

Sounds like malware.
Try scanning for malware using 2 programs:

Restart your computer in "Safe Mode with Networking Support"
(To do this: Power on your computer and start tapping the F8 key at the top of your keyboard rapidly until the Windows Start Menu appears. Then select the Safe Mode with Networking Support menu option and press the Enter key)

Open your web browser and go to www.malwarebytes.org

Download their free AntiMalware program.

Install the program on your computer, run it, update and do a full scan.
(You may be asked to restart. Do so, but use F8 key to return to Safe Mode)

Then restart your computer in Normal mode.
Go to www.superantispyware.com and download superantispyware
Install this program and update it.
Click on the Preferences button and then the Repairs tab
Apply these repairs and you should be back to normal

Let us know the results of the scan and whether or not any symptoms persist and we will troubleshoot deeper.
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