My CD reader can not recoginize any type of CDs

My CD-ROM/DVD-ROM always does not recognize the files on any type of C me fix this problem please?D drive. It just opens empty window when I insert a CD. Can someone help
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More about reader recoginize type
  1. Your CD/DVD drive may have died. Try running this diagnostic scan.
  2. This link might also help if it is a filter issue:
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