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The local print spooler service does not work

Last response: in Windows Vista
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August 3, 2011 3:30:28 PM

Hello,
my printers disappeared. I got a message that my print spooler is not working. I looked and it says it is working. I restarted it. Same problem
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April 3, 2012 7:54:08 PM

I use Windows 7 Professional 64 bit. My problem is: Whenever I try to print something (word, pdf, or any other file); printer spooler stops working and when I check the “Devices and
Printers” all the printer drivers seem to be disappeared.



I checked the “Print Spooler” in the “Services” tool; and set the "Recovery after subsequent
failures" option to “Restart the Service”. Therefore all the printer drives coma back after 1 minute. However the spooler stops immediately again when the uncompleted printing job starts; hence I can not print anything more than a page.



Earlier in this forum, someone posted that Microsoft issued a hotfix for this problem ( hotfix 2388142) which can be downloaded from article: http://support.microsoft.com/default.aspx?scid=kb;en-US;2388142.



I downloaded this hotfix and tried to install, however it gives an error message of: “The update is not applicable to your computer” and quits installation.



I did uninstall and reinstall all the printer drives, but this did not help either.

The problem started after I reinstalled windows from a clean formatting.
I tried to restore back to that date but it also did not work...

I also tried Clean Boot as explained in: http://support.microsoft.com/kb/929135

The problem is still there even when all the services (except the Microsoft services) are disabled. Apparently a Microsoft service causes it.

Any suggestion?
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