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Problems installing MS office 2010 on Windows 7-product key error

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January 25, 2013 2:33:39 PM

Hi, my name is Molly. i bought my laptop with pre-installed MS word 2010. Last month i allowed for an automatic update now anytime i try to start Word, it brings up a wizard that first asks for the product key which i input but the wizard keeps on saying that the key is invalid yet that is the key i get from the bottom side of my laptop. What is the solution to this?
January 25, 2013 2:49:22 PM

You need to call Microsoft. they will make sure your license is legit and if yes, they gonna be able to assist you.
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