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Recovery from invasion by (I think virus) hard core porn and virus

Last response: in Windows XP
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May 3, 2010 4:00:51 AM

Hello, I have not had use of my main computer for about two weeks. I would preface this with the fact I am not proficient with computers as so many programs assume one is and I am 76 years old, a retired educator with advanced work, but at this point I am exasperated to say the least.

To explain further: I had my computer on working when suddenly things went sorta crazy giving me the impression what I was attempting to get off my computer was an invasion of hard core porn, a virus, and a security program I had never heard of. My screen went black and could not be rebooted at all. I came to this spot, got a little advice, but it did not solve my problem. I found a program I thought would help, paid for the extras, but found it was not as indicated. It said it had help 24/7 (not) and expects one to know computers to use it. It says they have a "WE fix it for you" portion. How that works I have not figured out yet. The phone numbers given are not for service but are for some group this program is published thru I think. After a lot of By guess and By gosh I did manage to get to a home page that showed icons that gave me the interpretation of their pictures and names were as I suspected exactly. I finally got the program for security to desist (which I have wondered was a mistake but I could not do anything for it jumping up). The screen disappeared to precipitate my efforts to use the PowerSuite 2010 (their help is by internet), CA Suite 2008 which I had paid to update to current time, My XP disc that wanted to doubt I owned and requested I put Windows 98 in to prove it and then it was on a merry-go-round asking me to insert the previous disc in whichever one it was. I did get into Safe Mode using something I had read some time ago but it goes no where. It has said XP was not right I am sure because the computer came with Windows XP Media which I had updated, etc.

This may be as clear as mud but I tried to the point I am frustrated Out of my Gourd (may be Texas impression) but I have about gone my limit. I do digital embroidery and had many designs that I paid for on the machine as well as (I think) on Jump drives. If I have a virus will it have gotten to my jump drives? They were not all plugged in but I do not know. This was the last of the computers that had a floppy drive for I use floppies with my embroidery.
ANY DIRECTION TO POINT ME TO RESOLUTION OR HOW TO GET RESOLUTION? We are square dancers, my husband and I are President, this is the end of the year, and I cannot get any contracts out to callers, publications or any of the needs we have. Help will be so appreciated. Thanks, Mary E. White in North Houston.

More about : recovery invasion virus hard core porn virus

May 8, 2010 4:08:21 AM


Gambling (or Porn) solicitations are both signs of a virus. As a client told me once "I didn't know which to click first". :)  The security program is icing on the cake, viruses are sometimes followed by solicitation of a program to cure what ails you.

You need to get an anti-virus program and have it search your entire hard drive. There could easily be multiple copies of the virus, and multiple copies of the programs that turns on the virus. An alternative is finding a computer repair person who knows what he/she is doing (the latter being the difficult part).

You don't sound like you're familiar with searching for free virus programs, so maybe the best thing to do would be to just buy one at a local computer or office supply store.

You data should still be there, but it'll be very hard to get at until you get rid of the the virus. If your jump drives have not been connected since getting the virus, then they'll be okay.
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May 8, 2010 4:13:51 AM

PS: "My XP disc that wanted to doubt I owned (it) and requested I put Windows 98 in to prove it and then it was on a merry-go-round asking me to insert the previous disc..."

That's because your XP was an upgrade disc, so it wanted proof you were upgrading from another product (Windows 98). The aggravation caused by software companies and their "security measures" is often a factor in causing people to pirate instead of buying legally.

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May 8, 2010 6:47:59 AM

You really don't need to pay for virus removal. For the most part, you got ripped off.

There is a pretty simple way to remove most all malware. Boot into safe mode with networking (tap F8 repeatedly on startup). Download, install, and update malwarebytes. Do a full system scan.
www.malwarebytes.org/
This software will find and remove most any malware.

Once you've removed the infection, use something like Avast or Avira for real time protection from future infections.
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May 8, 2010 7:21:46 AM

aford10 said:
You really don't need to pay for virus removal. For the most part, you got ripped off.

There is a pretty simple way to remove most all malware. Boot into safe mode with networking (tap F8 repeatedly on startup). Download, install, and update malwarebytes. Do a full system scan.
www.malwarebytes.org/
This software will find and remove most any malware.

Once you've removed the infection, use something like Avast or Avira for real time protection from future infections.


[#0005ff]Just to add to this advice, some of these threats are programmed to prevent certain .exe files form running and that's why you might not be able to run msconfig and regedit. One of those files will be MBAM.exe - the MalwareBytes main executable file so you need to rename it before running it, or possibly even before you can download it. Renming the file Fred.exe or Tom.exe will allow it to run. One of the common threats is Security2010 and that gets into Safe Mode as well so the silly warning wallpaper will still be there and the programme still pretends to be scanning. Anywhere you want to go on the Internet may end up at their site begging you for money so get your download on the machine from which you're posting and transfer it - already renamed - to the infected system by flash drive.

MBAM probably won't fix this on the first Quick Scan or maybe not even on the second full one but if you persist, you will get rid of it and then be able to change the Desktop wallpaper back to your usual one and delete the one they call Warning.
[/#000ff]
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May 8, 2010 3:37:50 PM

@maryewhite

Sorry you've picked up something like this, these things can really ruin everything for you, if you cannot connect to the internet to download any of these suggestions, you can always use some other computer to get the download, but seeing as how you've posted this, you obviously have some kind of internet capability.

Depending on whats actually attacked your computer you can begin by running CWShredder, a browser hijacker cleaner, however this will only help if what you've been attacked by is what its designed to destroy.

If CWShredder yields No Joy, then take advantage of this ESET 30 day free trial of its Internet Security, I use ESET myself and its a fully functional free trial.

I hope you get this resolved! Ryan





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May 9, 2010 10:24:33 AM

I realize that she doesn't have to buy an antivirus. But keeping in mind her age ("I am 76 years old"), I thought that buying a retail copy would be an easier solution than searching Sourceforge.net. For that matter, she may not even have a working internet connection.
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May 9, 2010 11:21:13 AM

Everyone is trying to help in their own way, its all good suggestions AARRGGHHH, she'll have to decide for herself what she wants to try anyway, and even with everyone's help, there is no guarantee she won't have to do a low level format to destroy the virus, lets just hope for her sake it doesn't come down to that.
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