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Installing printer error on XP

Last response: in Windows XP
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May 7, 2010 7:35:42 PM

I loaded XP sp3 OS on my PC. I did all of the updates. I have tried to install drivers for 3 different printers. Shortly after starting the install the message to insert the XP cd comes up. After doing so the message under "files copying" window indicating D:/i386/PSCRIPT.HLP appears followed by another window indicating that the file PSCRIPT.HLP is missing.

How do I fix this.
thanks
pv
May 8, 2010 12:21:16 AM

Did the XP install complete without any errors?

Do you have 3 different printers, or did you try 3 different drivers for the same printer?

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May 8, 2010 2:42:26 AM

I tried three different printers. Two HP and One xerox.
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May 8, 2010 3:17:18 AM

Do you have the option to bypass the .hlp file, and continue?
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May 8, 2010 3:25:42 AM

At the window where it want me to insert the XP cd I have an option to click OK if I want the file to be copied to another location. It appears below "copy files from" D:/i386
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May 8, 2010 3:28:05 AM

If you have an XP disc, put it in your DVD drive, and click ok.
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May 8, 2010 3:33:56 AM

I did but it immediately goes to "finish" without installing anything
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May 8, 2010 3:35:44 AM

Let it finish, and see if that solves the problem.
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May 9, 2010 12:26:48 PM

Still no luck. Nothing was installed. I put a seperate hard drive in and re-installed XP and the same problem with a different file. I think my copy of XP sp3 may be the culprit.
I will try my copy of XP sp2 and go from there.
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May 9, 2010 11:23:56 PM

Another possibility is the DVD drive not reading the disc right.
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!