My laptop keeps shutting down whenever i connect the internet

[prateek_25]

my laptop keeps shutting down every 30 mins whenever i connect the internet,... when i disconnect the internet it works smoothly. I am using vista please help me... i am totally confused what's wrong with the laptop.. it's sony vio. the windows defender starts on it's own and stays on enhanced protection mode.

 

[mibix19]

Hi. I am not sure where but in the internet connection settings there is a setting to disconnect after so long when idle. this needsturning off

 

[prateek_25]

Hi. I am not sure where but in the internet connection settings there is a setting to disconnect after so long when idle. this needsturning off

well it's not becuase of staying idle for a long time... i don't exactly know wat is the problem but when ever i connect the internet and start using it keeps shutting down every 30 mins... but incase i switch off the internet while using it the problem is gone... is my laptop not supporting internet or is there and hardware or software problem...

 

[mibix19]

Hi. Go through this easy guide from aford10 so we can eliminate whether you have a virus or malware as this is often a cause of internet connection problems http://www.tomshardware.co.uk/forum/242796-34-simple-free-guide-removing-malware

 

[prateek_25]

Best answer selected by prateek_25.

 

[prateek_25]

Hi. Go through this easy guide from aford10 so we can eliminate whether you have a virus or malware as this is often a cause of internet connection problems http://www.tomshardware.co.uk/forum/242796-34-simple-free-guide-removing-malware

thanks a lot this one really worked and the problem is fixed .... thanks a lot..

 

[mibix19]

Hi. Thanks for the vote glad you got it sorted. (Thanks also to aford10 for giving us the walkthrough)

 

[Dark Lord of Tech]

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