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My PC Will Not Boot

  • Outlook Express
  • Boot
  • Windows XP
Last response: in Windows XP
May 14, 2010 4:25:49 PM

pc was working fine when I went open outlook express to check mail, suddenly the screen filled with full size desktop of apple quick time logo. A tool box or wizard wanted me to download a newer version and would not allow me to escape. when I tried to get out it crashed to a blue screen with data and script for 30 seconds then shut off. It will now not boot up even thouigh it makes the usual startup sounds.
Just got it back from Data Doctors for repairs 7 days ago at a cost of $ 300. Help!

More about : boot

May 14, 2010 6:07:14 PM

$300?? wow....

When it starts up, do you see the black BIOS screen?

Tap F8 repeatedly on startup. Does that bring you into the safe mode menu?