Problems installing itunes

[The Stealthinator]

Yesterday, I plugged in my iPod in my computer and had itunes open. I got the error message that my ipod wasn't recognised, and that I would have to reinstall itunes and try again.

So I uninstalled itunes and all other apple components that were in the uninstall menu.

Then I downloaded the itunes installer from the website and ran it. It started the install process then came with the error: "Bonjour service cannot be installed." I select Abort and cancelles the task regarding the installation of that component.

Then a little later, I get: "Apple Mobile Devices cannot be installed." I select the same thing. The error message that the install has been interupted comes up and this happens EVERYtime I attempt an install. I cannot download the program through the Apple Software Update program either.

Any input welcome!

Thanks!

 

[aford10]

Try using the windows install cleanup utility. Install it, then open it and find itunes. Remove the problem entries. Then re-run your itunes installer.
http://majorgeeks.com/download.php?det=4459

 

[The Stealthinator]

I removed all traces of iTunes from my machine. Then I downgraded to iTunes 10. Now when I try to sync items to my iPod, I get: There were problems syncing certain files to the iPod. Error 1-24.

The error message was something like that.

 

[aford10]

Are you trying to sync more than just music?

 

[The Stealthinator]

Are you trying to sync more than just music?

Yes, I am.

 

[aford10]

Try syncing just music, and see if you get that error. If not, try syncing other types of media till you find out which is giving the error.

 

[The Stealthinator]

Try syncing just music, and see if you get that error. If not, try syncing other types of media till you find out which is giving the error.

Ok, thanks. I will try that.

 

[The Stealthinator]

Best answer selected by The Stealthinator.