Tom's Hardware > Forum > Motherboards & Memory > General Motherboard > Asus M2A-VM Sound driver wont install under XP-SP2

Asus M2A-VM Sound driver wont install under XP-SP2

Forum Motherboards & Memory : General Motherboard - Asus M2A-VM Sound driver wont install under XP-SP2

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primalminds   01-12-2008 at 01:53:06 AM

I just installed this motherboard, and i cannot get the sound drivers to install. When i install them either from the disk included, or the download from the website, i get the message "Install Realtek HD Audio Driver Failure !!!" Which as you can imagine is no help at all.

I cant install the drivers manually, right clicking on an INF File for "install" or clicking "update driver" in the device manger does nothing, literally, it's like i didn't even click on it.

I'm using Windows XP SP2 and there are no other sound devices or drivers installed.

Naturally without these drivers i cannot get sound. I tried submitting this question to ASUS tech support but the website sucks to bad i'm pretty sure the question didn't even get submitted. When i clicked submit it pop'd up a box that said "your question already submit" and then closed the window.... very helpfull.

Anyway, hoping one of you can help.

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smelly_feet   01-12-2008 at 02:26:47 AM
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I have the same board. I hate it.
I found it very picky on the memory it accepts.
Is it only the audio drivers that give the problem? Did the chipset driver install ok? I had to manually install the chipset drivers. The cd driver would not install properly. If the other drivers were not installed yet, try installing the audio last.

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primalminds   01-12-2008 at 02:33:33 AM
- 0 +

yeah, as far as the "InstAll" program reports, everything else installed correctly. Just Audio that wont go in.

When you say manually installed, what do you mean? Through the device manager?

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primalminds   01-12-2008 at 04:50:42 AM
- 0 +

I went into the bios and disabled the audio. I was then able to install the driver. But when i re-enabled the audio in the bios, the system still did not recognize the device, and i am still unable to install the driver with it enabled.

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primalminds   01-14-2008 at 05:28:36 PM
- 0 +

I eventually gave up, and reformatted. Works now.

ASUS tech support sucks, all around. Last ASUS product i'l buy.

Reply to primalminds
JasonDeVore   01-22-2008 at 03:32:25 PM
- 0 +

You may have already resolved the issue, but I found a fix for the problem at the following location:

http://forums.majorgeeks.com/showthread.php?t=146855

Once I DISABLED and then UNINSTALLED the Microsoft UAA Bus Driver for High Definition Audio under the System Devices in Device Manager, I was able to install the Realtek drivers.

There are some other suggestions at the URL noted above that might be of further assistance.

Hope this helps.

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