Wireless Mouse not functioning - Windows Vista

[cjones89]

I just bought a Dynex wireless laptop mouse for my laptop today. I plugged in the USB sensor, and the device driver manager said it installed correctly. However, I turn on the wireless mouse and it doesn't work. The mouse also does not have a "connect" button for me to toggle the connection to the USB sensor. I have tried it in all 4 usb ports on my computer, and technical support was no help. Anyone have any ideas?

 

[mibix19]

Hi. Go to device manager click on unknown device(yellow marked) Click update driver. select "browse my computer for driver software" followed by "let me pick from a list of device drivers on my computer" and then under "mice and other pointing devices" instead of selecting "USB Browser mouse" (which it is) select "HID-Compliant mouse click then install it Hopefully it should work then "update device software" again and let windows do it automatically. ( If there is no yellow exclamation mark continue from update driver anyway)