Tom's Hardware > Forum > Graphic & Displays > Graphics Cards > Question about EVGA's Step Up program. Please help.

Question about EVGA's Step Up program. Please help.

Forum Graphic & Displays : Graphics Cards - Question about EVGA's Step Up program. Please help.

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Can you step up 3 months after you buy the video card, or 3 months after you register it?

My relatives about me a 8800GT on black friday, but I am wondering if i am eligible to step up when rumors say the 9 series is coming(february).


Any help would be greatly appreciated.

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All it takes is looking on the evga site:

Q: How does the Step-Up™ Program work?
A: Anytime within the first 90 days after your original date of purchase you can step up your video card to a new card graphics card from our website at http://evga.com/products/ of greater value.

http://www.evga.com/stepup/default.asp?switch=3

How hard is it to look on the manufacturer web site? It took me less than five minutes to find this info.

------------------------------ 3 more years to get my BSEE @ UNH :(
Intel E2200 @ 2.90Ghz (264x11) | 3GB DDR2 800 G.Skill (2x1GB, 2x512MB) | Gigabyte DS3L | Gigabyte 8800GT 512 @ 675/1566/900 | 160GB Seagate 7200rpm SATAII | Seasonic 500Watt SS-500ES | XP Pro
Reply to soloman02

how do they know what your date of purchase was?

Reply to gtechfan2008
- -1 +

Need copy of your invoice/receipt. make sure you register within 30 days or you throw away the lifetime evga warranty.

Reply to pauldh

pauldh wrote :

Need copy of your invoice/receipt. make sure you register within 30 days or you throw away the lifetime evga warranty.




So my relatives bought the card on Black Friday and I register it today(the day i recieved it), it is not eligible for lifetime warranty?

Reply to gtechfan2008
- 0 +

Unless they have some exception at Christmas, then you lost the lifetime warranty. I registered one of my cards about 38 days after purchase and my warranty was reduced to 1 year. Being Christmas, a gift, and seeing you registered the day you got it, I would try to call and get them to honor the lifetime warranty.

Reply to pauldh

But it looks like you can still do the step up program, sounds like the way to go if you want the lifetime warranty.

------------------------------ e6300 @ 2.62 - Freezer 7 Pro - 8800 GTS 640 @ 651/951 - ASUS P5B - Corsair XMS2 PC 6400 2gb - Audigy Sound Blaster

 

Reply to trialsking

You have to register the card within 30 days of sale. They know by the invoice or the receipt, which you have to present proof of to get warranty service. That registration policy applies the same as the step-up program.

You still have a very fast card so don't worry about it too much.

Reply to partialsum
- 0 +

Step up would be an option, but I thought you get the remainder of your original warranty just which would be 1 year for him. Hopefully I am wrong on that or evga will cut him a break as 32 days after purchase and it being a gift would peeve me off to lose the warranty.

Reply to pauldh
Tom's Hardware > Forum > Graphic & Displays > Graphics Cards > Question about EVGA's Step Up program. Please help.
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