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Cant install Vista on my new computer

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December 18, 2007 3:55:19 PM

Hi.

Just bought some new components for my computer: CPU (e6850), Motherboard (MSI P35 NEO-FR) Geforce 8800GT and a new harddrive (Seagate 750GB).

My problem is that I can't install Vista 32- or 64bit, or XP for that matter. When I insert the dvd it spins up and on my screen I can see "Windows installing" for a sec or two. After that it either freezes or turns off and restarts again.

If I replace the new disc with my old I can use it as before (a bit messed up though, had nvidia chipset before and intel now). I can install a game for instance and all hardware seems to be ok. If I however try to install Vista here (which I had before) It reacts the same way as on the other drive.

I don't know what to do and would really appreciate some help with my problems

Kind regards Peter

More about : install vista computer

December 18, 2007 4:27:58 PM

lol, I'm sorry;)

My previous computer was an AMD 64 4000 with Asus motherboard and all the other usual stuff. The problem I'm having with my new computer, and as I tried to explain, is that when I try to install Vista, or XP, on my new computer it freezes or reboots after a few seconds.
When I first saw that I replaced the new drive with the old, just to see if it was a hardware problem. The new computer works fine with my old harddrive so thats where I am now...

I don't know what to do. Could it be that its too big? (750GB) Do I perhaps need a driver for it or something?

Please write if you still don't understand. I am kinda new to this so perhaps I'm not expressing myself correctly:) 

/Peter
December 18, 2007 4:45:50 PM

The first thing I would do is go into the BIOS and make sure the new drive is being recognized, after that make sure the boot order is optical/HDD/Floopy so that the system is reading from the install disc before the new hard drive. And yes your post is a little confusing, your saying that you replaced the motherboard, CPU and hard drive and it didn't work but when you used your old HDD with the new motherboard and CPU it worked. It usually doesn't work like that, whenever you replace major components especially the motherboard it requires a clean install.
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December 18, 2007 4:49:00 PM

Why, oh why, would you want to install Vista in the first place. LOL
December 18, 2007 4:53:03 PM

Mongo1961 said:
Why, oh why, would you want to install Vista in the first place. LOL





Do you have Vista? Have you ever used Vista?

Vista is a good OS now and doesn't suffer from any of the issues it once had. I've been using it since March and it started a little rocky but now when I use a XP system the XP system feels old.
December 18, 2007 5:02:35 PM

Hi there. Thx for your answers:) 
Yes, its a SATA drive and its the only one I use. (Im writing this on the "new computer". I didn't think it was possible to connect the old hdd to my new hardware but its working...) The hdd i bought (750) shows up in BIOS. As soon as I got the old drive to work I connected the new hdd as secondary and formatted it. It didn't help however.

The booting sequence is optical driver, then hdd, I haven't got any floppy anymore....

More ideas?:) 
December 18, 2007 5:12:06 PM

I'm not running an IDE and a SATA. just the SATA. And its in the #1 SATA port. I've run vista since spring and noway I'm going back to XP. I haven't had any problems and really like the way it looks:) 

More Ideas?
December 18, 2007 5:22:33 PM

So your saying that both the old and new hard drives are SATA and the BIOS and Windows recognize it when you boot from your old HDD correct? For SATA hard drives there is a setting in the BIOS to choose the HDD order, you have to go in and manually change the 750gb drive to the first drive.
December 18, 2007 5:29:25 PM

With my BIOS there is a Boot menu and under that it has Hard Disc Drives, yours should be something similar. If you choose that it lists the drives, in my case 500gb, 120gb, flash drive in that order. If your order is wrong the system won't recognize the 750gb as the primary boot drive.
December 18, 2007 6:22:43 PM

Ok. I'm sorry if I can't make myself understood. I have to Sata hdd's. One old and one new. It was never my intention to use both, just the new. Since I haven't been able to install Vista or Xp on the new one i Replaced it with the old one. This I did in order to be able to search the internet for answers and ask You at Toms Hardware for advice.

On my motherboard it says "SATA1" I have checked with manual and this is the one its supposed to go into.

Its kinda hard for me to install anything... vista, xp or drivers for that matter. As I have been saying. It freezes or restarts whatever I try to do.

I did try to get it fomatted with MSI's (As i said in my first post its "MSI P35 NEO-FR") Discwizard. Via this I managed to Format it and when I now use my old hdd it appears as ordinary hdd's under "my computer". It didn't help with my problem though, it still freezes/restarts.

What Am I doing wrong? Am I missing something? Could you perhaps write down what you do when you have a new computer... I thought I was just supposed to insert the vistadvd and take it from there. Any 64bit drivers, or any driver for that matter... aren't they supposed to be installed after vistainstallation?

Am I supposed to install something before I begin with Vista?

Hope this helped:) 
December 18, 2007 6:26:17 PM

oh, its set to boot from teh 750gb drive
December 18, 2007 6:49:23 PM

Okay, SATA hard drives, but how about the optical drive, since that's what you're attempting to install from, right?

Sounds like the optical drive may be the problem. I gave up on my IDE DVD/RW & just bought a SATA optical drive. Have never had a problem since.
December 18, 2007 7:29:39 PM

I don't believe it is your hard drive either. I would be inclined to suspect the DVD drive or the PATA controller on the mobo. I would pick up a $30 SATA DVD-RW and see if that fixes it first.
December 18, 2007 7:31:33 PM

Could it be as simple as there's something wrong with any of the hardware I bought? CPU: e6850, Motherboard: MSI P35 NEO-FR, Hdd Seagate: 750GB
Memory: 4x1Gb...

The Cpu seems to be working fine. Have run some tests and played a game (on the old hdd..)

HDD: It has been formatted and the problems I have with installation on the new one is the same on the old one (I tried to install both XP and Vista on that as well in order to try to find out if the new hdd was broken..

Memory: they appear both in BIOS and in windows so I don't think that they are any problem... Aren't there supposed to be a beep of some kind at startup if they are messed up?

DVDplayer: Its the same as I had before. I have tried to install two games and that worked ok so it seems to work as well.

That leaves the motherboard.... I have switched between the different SATA ports, thought that perhaps the one I tried first was broken but came up with the same result...

I have pretty much spent all day with this crap and I'm sick and tired of it by now;) First of all let me say thankyou for all your help in this matter. Is there anything you can think of more or should I just go back to the store and try another motherboard?

Kind regards / Peter
December 18, 2007 7:32:41 PM

Yes, was actually thinking of that... If nothing else to get rid of the huge IDE-cable:) 
December 18, 2007 8:10:24 PM

I have vista ultimate. It sucks. Don't bother with vista.
December 18, 2007 8:38:53 PM

Like I said, if you are using a PATA DVD, buy a SATA DVD. They are relatively cheap and may fix your problem. A few years back when the 965 mobos came out everyone was bytching about not being able to load XP because of the Jmicron PATA controller. The PATA is not on the ICH9R controller. I haven't heard much about load problems on the PATA with the P35, but it still is on a non Intel controller, it's on a Marvell 88SE6111. It is the next logical step to get a SATA DVD. If that doesn't work get a Gigabyte mobo.
December 18, 2007 8:45:36 PM

Hello gatsten:
Your motherboard was manufactured after Vista came out last Janurary so the chipset controller that runs the hard drives needs to have drivers installed during the Vista O.S. installation. The procedure is to go into bios and tell the motherboard how you want your drives set up: IDE should say Legacy, then select SATA AHCI "or" RAID. Then when you start installing the operating system you need to load either SATA or RAID controller drivers for your chipset when it offers the option to "load other drivers". You should download the chipset drivers from the manufacturer's website and have them ready for this. You can use either a cd or USB driver for this. When you click on "load other drivers" it will ask you to insert the media. If you have the correct drivers Vista will show them to you on the screen. After Vista loads the drivers, leave the media in the computer so Vista can copy it while it is loading all it's components. You can take it out when Vista says it's starting for the first time. Don't forget to partition and format your drive during the installation process. 750 GB's is a very large drive and you might want to install the O.S. on a partition of 50 - 80 GBs or so. Leave the rest of the drive unpartitioned and you can partition and format it as desired after the O.S. is installed. Good luck!

newnerd
December 18, 2007 8:55:20 PM

Holy crap, are you saying that Vista won't load on the SATA set as IDE in the BIOS, or are you only talking about AHCI? That mobo use an intel P35 chipset with an ACH9R sata controller. I don't understand why they would need special drivers. The standard AHCI drivers are in Vista. There really is no reason to set the SATA as AHCI anyway unless you need RAID. Another mobo manufacturer scratched off my list.
December 18, 2007 9:12:11 PM

Vista is great. ZERO problems here. 3 machines. No reason to pay for it if you already have XP, unless you really want dx 10, but there is nothing broken or wrong with Vista. That's FUD!
a b B Homebuilt system
December 18, 2007 9:18:42 PM

Mongo1961 said:
Why, oh why, would you want to install Vista in the first place. LOL


And why would you Install XP In the first place for that matter?
December 18, 2007 9:37:14 PM

Why do you think it a problem with the HD? I have read nothing in the post which remotely would suggest the drive is a problem.

Vista will not tolerate unstable hardware like XP.

Try using 1 stick of RAM at a time. Manually set the voltage in the bios to RAMs spec. Is the RAM approved for the MB? Normally not an issue but good to know.

Best I tell from the post you're at the initial Vista installation process (PE), driver aren't yet the issue nor are they likely to be a problem for Vista

I also believe that you have posted that the second drive results in the same problem. Seems to rule out a drive issue. Perhaps the SATA cable but I would be surprised.

That leaves you with PSU, MB, CPU, or RAM. I would rule out the RAM first.

Also are you booting to the Vista DVD or loading from within XP?

Newnerds post doesn't show first hand experience with Vista and new hardware so take it for what it's worth. You shouldn't need to install any drivers in your case until Vista has completed the installation. Then you may need the MB driver disk for the chipset and graphics card. Best I can tell you can't even select the installation location.

Anyway try these steps and post your results.



December 18, 2007 9:51:06 PM

"Newnerds post doesn't show first hand experience with Vista and new hardware so take it for what it's worth."

My pc's bigger than yours! :) 
December 18, 2007 10:03:47 PM

"Newnerds post doesn't show first hand experience with Vista and new hardware so take it for what it's worth."

Quote below from Intel website for P35 Intel boards:

Configuring the BIOS

In order to enable RAID or AHCI mode on an Intel® motherboard, you will need to do the following:

To enable RAID mode:

1. Enter the BIOS
2. Select Advanced
3. Select Drive Configuration
4. Enable Intel® RAID Technology
* If you want to set up your RAID configuration, reboot and press CTRL-I when prompted. This will allow you to enter the Intel® Matrix Storage Manager option ROM user interface, where you can set up your RAID.
* If you want to make the system RAID Ready, no further action is required.
5. Save changes and exit the BIOS configuration

To enable AHCI mode:

1. Enter the BIOS
2. Select Advanced
3. Select Drive Configuration
4. Disable Intel® RAID Technology
5. Enable SATA AHCI mode
6. Save changes and exit the BIOS configuration

NOTE: If you are using a SATA hard drive, the best choice is to set your BIOS to RAID mode and install the operating system using the F6 installation procedure; RAID mode allows your system to be "RAID Ready" and also enables AHCI. This mode provides the greatest overall flexibility and upgradeability.
December 18, 2007 10:17:49 PM

Hi Zorg:
In his posts I wasn't able to determine his primary choice for his drive(s). Since he has a nice 750 GB SATA drive I would assume he wants the best possible performance and I wasn't sure if Vista O.S. would contain compatible RAID/SATA AHCI drivers since the AHC9R sata controller didn't come out until after Vista. Sure, he could run in IDE mode but wouldn't that limit the speed of his late model Sata drive. Also my suggestion would allow him the option to use RAID if he adds additional SATA drives later. I don't claim to be a genius and would never diss someone else's opinions when we're all just trying to help others in here.

December 19, 2007 12:46:04 AM

newnerd said:
Hi Zorg:
In his posts I wasn't able to determine his primary choice for his drive(s). Since he has a nice 750 GB SATA drive I would assume he wants the best possible performance and I wasn't sure if Vista O.S. would contain compatible RAID/SATA AHCI drivers since the AHC9R sata controller didn't come out until after Vista. Sure, he could run in IDE mode but wouldn't that limit the speed of his late model Sata drive. Also my suggestion would allow him the option to use RAID if he adds additional SATA drives later. I don't claim to be a genius and would never diss someone else's opinions when we're all just trying to help others in here.
How are you doing? I didn't realize that I was dissing you, I was seriously surprised at what you were saying.

I believe that the drivers for the Intel Matrix Storage Manager for the ICH8 and ICH9 are the same. Everyone seems to want AHCI because it is the latest and greatest. AHCI is good if you want RAID, NCQ, or hot swap. Other than that, the increase in speed appears to be negligible.

NCQ can give increased speed but it can also give decreased speed depending on the application. I believe that NCQ is primarily of importance in the server environment as opposed to the desktop. Additionally, the variations appear to be different depending on the HD.

From what I have read if you want a lot of drives working simultaneously you may be able to show a more substantial benefit by going to AHCI. I could be wrong about that. Certainly, if you want to set up a RAID in the future it would be wise to enable AHCI. IMO, for one or two disks there is no real benefit to AHCI at this point. I'm sure many disagree. If he is having problems it would be wise to set the SATA to IDE emulation and move forward.
December 19, 2007 12:53:59 AM

Hello Zorg:
Sorry about the diss remark......mixed your post up with another saying someone who has 2 Vista PC & an XP and has built 5 others doesn't have a clue kind of irked me. I don't claim to know everything but try to post replies that are backed by the manufacturers recommendations. The man with the problem has one of the best CPU's ever built, one of the best Graphics cards and a nice motherboard.....seemed ashame not to take advantage of every possible speed increase since all his purchases indicate he's after speed. That's why I suggested installing the latest chipset drivers and enabling RAID for possible future needs.
December 19, 2007 12:59:05 AM

Hi again Zorg!
Just wanted to mention......my main Vista Ultimate pc with a pair of Sata drives in RAID 0 moves video files at 70 mbs a second compared to my XP pc in Sata mode moving them at 25-30 mbs. I love RAID 0! at least until one of the drives fails!
December 19, 2007 1:17:10 AM

Install with only 2 Gig of Ram in the system. Then add the other two...

My 2 cents says it will solve your problem...
December 19, 2007 1:40:22 AM

I just spent two evenings trying to get Vista to intall on entirely new hardware, except for the case and the DVD drives. XP would initiate the install just fine. Vista seems to be completely under-equipped in the drivers department.

My DVD drive was the problem. Just bought a new one with the "works with vista" logo and it just installed like a charm. Bad Microsoft for driver deficiency. I was one last try from giving this hardware away and buying an iMac.

Also, to ease the drivers problems, download vlite. Copy the contents for the vista installation disc into a directory, add the latest drivers from your chipset and video card manufacturer, and re-image all of that onto a new installation disc. It is very easy and self explanatory once you are in vlite.

With this disc, it loads the latest drivers for your hardware during the install.

Hope that helps, but if it is crashing at the beginning of an XP install as well, I would be troubleshooting hardware failure.

However, do yourself a favor and make sure you have a brand new DVD drive for your Vista install.
December 19, 2007 1:43:55 AM

newnerd said:
Hi again Zorg!
Just wanted to mention......my main Vista Ultimate pc with a pair of Sata drives in RAID 0 moves video files at 70 mbs a second compared to my XP pc in Sata mode moving them at 25-30 mbs. I love RAID 0! at least until one of the drives fails!
Ah, the age old argument about RAID. I'm sure if you run a search you will find some heated battles here about that. A lot of people love it, but then you see the threads about how the RAID crashed and they are crying about how they lost the data that they absolutely need. I also hear about people's mobo dying and the new mobo has a different controller and they can't get the RAID to work. I can't deal with the risk of RAID0. All I can say is backup regularly. I use a Raptor which gives me about 78MB/sec., that goes down as you move along the platters. That works for me, but there are more than a few around here that have Raptors in RAID0. A lot of the new drives are really giving the Raptor a serious run for top dog. The Raptor is only hanging on due to it's fast seek times. The Raptor really needs PMR and they should probably make it SATA 3Gb/sec. at the same time.
December 19, 2007 2:07:44 AM

smack64 said:
I just spent two evenings trying to get Vista to intall on entirely new hardware, except for the case and the DVD drives. XP would initiate the install just fine. Vista seems to be completely under-equipped in the drivers department.

My DVD drive was the problem. Just bought a new one with the "works with vista" logo and it just installed like a charm. Bad Microsoft for driver deficiency. I was one last try from giving this hardware away and buying an iMac.

Also, to ease the drivers problems, download vlite. Copy the contents for the vista installation disc into a directory, add the latest drivers from your chipset and video card manufacturer, and re-image all of that onto a new installation disc. It is very easy and self explanatory once you are in vlite.

With this disc, it loads the latest drivers for your hardware during the install.

Hope that helps, but if it is crashing at the beginning of an XP install as well, I would be troubleshooting hardware failure.

However, do yourself a favor and make sure you have a brand new DVD drive for your Vista install.


Well I never had that problem with my old DVD drive. But it seems some do. As far as drivers are concerned that's one of Vistas strong points. Many more new drivers are included on the DVD than on the old XP cd's. Mainly because it's much newer, though the extra space may have something to do with it too I suppose.
December 19, 2007 3:01:45 AM

Newnerd settle down and for the record my PC resides in a 426 Hemi engine block engine stand and all so I doubt your PC is bigger than mine ;) 

The point is he's doesn't appear to be getting that far and drive seems fine. It also sounds like he just wants it working complicating the matter isn't the right approach. At this point he needs to keep it simple.
December 19, 2007 4:13:14 AM

Thx for all your good advice during the night. Have school now but will pick up a new dvd-drive on the way home with S-ATA. There are lots of good ideas and I will try them tonight. Was thinikng about the Rams as well. The 8800gt is so long I think I have to remove it on order to get two of the four rams out though:( 
Will post my results as soon as possible.

Thx for now:) 
December 19, 2007 4:30:56 AM

One other thing you might try is loading a copy of Kubuntu. It runs in RAM so you don't need an HD at all. It should load on there, the video might be default but you can see if it crashes. Also you can Download Ultimate Boot CD and run memtest86+. You will need to burn the ISOs to CD with ISO Recorder v 2. That will also give you an idea if the machine itself is flaky.
December 19, 2007 1:10:09 PM

Hi everybody

Have just finished installing Vista. I bought a new dvd, this one with S-ATA and it worked from the beginning:) 
Thx a lot for all your efforts and help:) 

/Peter
December 19, 2007 4:53:42 PM

Quote:
Im so sorry, I had it backwards. The sata is controlled by the Intel chipset and the Gsata is controlled by the Gigabyte controller. A simple mistake.
Zorg did you really feel it necessary to send me a childish pm telling me your tired of my BS? Grow up kid.
No, I said I was weary of slamming you on a public forum about it. So what you can't read either? :pt1cable: 
December 19, 2007 4:56:32 PM

gatsten303 said:
Hi everybody

Have just finished installing Vista. I bought a new dvd, this one with S-ATA and it worked from the beginning:) 
Thx a lot for all your efforts and help:) 

/Peter
I'm glad you got it worked out. :bounce:  One day they will get those crappy add-on controllers to work right.

MSI is back on my acceptable list. I had a 865 neo2 and it did serve me well for many years.
December 19, 2007 6:18:15 PM

niz said:
I have vista ultimate. It sucks. Don't bother with vista.


32 or 64 bit?

Don't bother with 32-bit. 64-bit SCREAMS with 4+ GB of RAM.

In any case, I have to agree with a few people that the problem is your DVD drive.

Sometimes it's the simple stuff rather than the more complex explanation.
December 19, 2007 8:06:07 PM

Hello ByDesign:
Nice to know I'm not the only one who has to use a winch to lift his pc from the dolly on the floor up to the workbench to avoid back ailments! :) 
December 21, 2007 10:27:23 AM

Quote:
Quote:
No, I said I was weary of slamming you on a public forum about it. So what you can't read either?


Well Ive forwarded your pm's to the forum moderator who says he's growing weary of you. This is a public forum and I guess you'll just have to get used to people making mistakes once in a while. Its part of growing up kid.
You have got to be kidding me, that's funny.

By the way, in case you haven't noticed, they read most of the PMs anyway. So stop your whining.
!