I should have been more clear. The problem is that programs like Speedfan, HDTune, Everest, etc., only seem to be able to get HDD info directly from the OS, and not from the controller. Speedfan does not recognize any of my harddrives (the drop down menu is blank), and HDTune doesn't report any temperatures. Everest can't report model, serial number, temperature, etc. This is my problem.