ByTheWay, I bought a computer last year (January). I used a SATA to IDE converter to use in my other computer, when I Plug in and swithed on, the computer crashed(didnt burn) but my hard disk lets out some electronice burning smell.
MyHardDisk is by SeaGate. 160GB. As i know SeaGate offers 5years waranty, so can i send in my product for waranty?
The best way to know if they will replace you drive is to call or email their RMA department.
If it is under warranty, there is a good chance they will replace it.
Try the above customer service number and see what they say.
HMMMM ,,According to the Seagate website ,unless you live in the Ukraine,or Russia,you should be able to get the RMA info you need either registered or as a guest,,just look under warranty information..
It sounds like you may have bought am "OEM" drive. In this case, indeed, the company that sold you the drive takes responsibility for the warranty and Seagate has no responsibility to you. If the seller is gone, you are SOL.
Yeah, what the above guy said.....seagate is normally very good about warranties. The only thing i can imagine is either A. you bought it OEM, or B. you bought a premade system.....in which case you should call the company you bought it from. It's pretty much a given you won't ever see your data again, but the plus side to the whole situation is storage is senselessly cheap at this point ;-) http://www.newegg.com/Product/ProductList.aspx?Submit=E...
After waranty will they replace me the new one or the old one? If a new one I can buy a new one. Buy i wish to have my old files back.
Btw, can i send to other shops and ask the shop to deliver to seagate for me?
I'm not sure of what you mean.
Under the warranty, if you send them your defective HD, they will send you a new one (it might not be "new", it could be refurbished), but you will not have your files back. The warranty convers the device, not the data, you are responsible for doing backups in order to prevent data loss.
There are recovery services, but chances are it will cost more than what your entire computer is worth.