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HELP! dell studio xps 16 vista 32 ataport.SYS error

Last response: in Windows Vista
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September 29, 2011 3:08:16 PM

FOR a weeks I have been experiencing the same BSOD
Using Nirsoft Blue Screen View I was able to get this from the .dmp

==================================================
Dump File : Mini092911-01.dmp
Crash Time : 9/29/2011 6:40:36 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x8079aa65
Parameter 3 : 0xbef7478c
Parameter 4 : 0x00000000
Caused By Driver : ataport.SYS
Caused By Address : ataport.SYS+4a65
File Description : ATAPI Driver Extension
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Crash Address : ataport.SYS+4a65
Stack Address 1 : ntoskrnl.exe+44976
Stack Address 2 : MpFilter.sys+bf1
Stack Address 3 : MpFilter.sys+dd73
Computer Name :
Full Path : C:\Windows\Minidump\Mini092911-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 147,848
==================================================

how can i resolve this error...also i noticed that there is no sound when ever i try to play any audio or video file..had gone to the "sound" from the control panel an dwhen i tried to play the test tones it says "failed to play test tones"
a b \ Driver
October 2, 2011 7:49:18 AM

ataport.sys had an update july 2010. You may already have it. But I would search that file for vista & your SP, and also go to MS Site for updates.
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a b \ Driver
October 2, 2011 12:19:23 PM

Have you checked your ram with memtest?
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October 12, 2011 10:06:15 AM

thanks for the reply ...the problem was with the software SOLUTO that i had installed..it was a driver error..i had to reinstall the whole

for the folks having the same issue plz refer
http://www.vistax64.com/crashes-debugging/292840-help-v...
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a b \ Driver
October 17, 2011 6:12:34 PM

This topic has been closed by Area51reopened
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a b \ Driver
October 17, 2011 6:12:45 PM

Best answer selected by area51reopened.
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