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RMA'ing an Intel Core2 E6600

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paq7512   01-09-2008 at 05:15:22 AM

So I had no where else to turn. My cpu has gone coput. It is definately the cpu since I have tested others on my board and they work fine. I just stopped working all of a sudden. It is a retail E6600, and I don't have the retail heatsink no longer.
Questions:
1. I have lost the cpu box is this a problem? Only thing I may have is the invoice from Newegg.com.
2. What the heck is Intel's technical support number? I can not find it anywhere. Do they exist, lol.
3. Any experiences with RMA'ing a cpu from Intel?

Thanks for the help.

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yomamafor1   01-09-2008 at 06:21:50 AM
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If I remembered correctly, you don't need the box or heatsink in order to RMA the CPU. You just need to send it back to Intel's RMA center.

 

Here is how you can RMA your processor.
http://www.intel.com/support/proce [...] 025525.htm

 

Hope this helps.


Message edited by yomamafor1 on 01-09-2008 at 06:22:56 AM
------------------------------ Intel will not take the top spot, or probably the top 3 spot back for the forseeable future. Not even with 32nm and more cores will intel be able to beat Jaguar. - JennyH the AMDiot, Nov 2009
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paq7512   01-09-2008 at 06:17:31 PM
- 0 +

Your awesome. I found their number.

------------------------------ Abit IP35 PRO | Intel E6750 | 4GB Corsair XMS2 800 | 8800GTS 512MB | Silverstone ST75F 750W | Cooler Master 690 | 2.2TB Storage | Dual Monitors | Samsung 226BW |SAMSUNG 906BW | Gamer | Adobe User | Vista Ultimate Sp1 X64
 Reply to paq7512
paq7512   01-11-2008 at 05:40:24 AM
- 0 +

Just got off the phone with Intel they will RMA my cpu, it voids the warranty if you do not have the stock heatsink. Keep that in mind all.

------------------------------ Abit IP35 PRO | Intel E6750 | 4GB Corsair XMS2 800 | 8800GTS 512MB | Silverstone ST75F 750W | Cooler Master 690 | 2.2TB Storage | Dual Monitors | Samsung 226BW |SAMSUNG 906BW | Gamer | Adobe User | Vista Ultimate Sp1 X64
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