Damage from norton power eraser

[joy 442]

error 0x80070057; cannot run system restore; can only boot in safe; cannot access window update or installer

 

[nikorr]

1.If possible, run #1 and #2 @ http://www.tomshardware.com/forum/8263-63-simple-free-guide-removing-malware


2.Can u save your files and restore back up or do clean install?