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Help with encrypted files

Tags:
  • Laptops
  • Acer
  • Windows XP
Last response: in Windows XP
June 3, 2010 3:10:14 PM

Hi,I had an acer laptop that died but not before i took all my filesoff it.I have some encrypted files that i can not open.Even though i have the same encryption software i used on the acer it will not open them even with the same password.I presume this is because i have a dell now and not an acer.How can i open them? the files are JPGENX.Please help as i need the files and don't have a clue what to do..thanks :-)

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