Multipass F60 printer problem...

Hello,my multipass F60 printers alarm light will not go off no matter what i do, and it will not print,but will still scan so it still connects with the computer.Anyone that can help would be great thanks....
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More about multipass printer problem
  1. paper jam inside printer? lid of printer not closed? Print head clogged with dried ink? print cartridge empty? printer out of paper?
    Is there a message in the LCD display?
    Press the Resume button, does the light go out?
    Unplug printer from power wait 30 seconds, plug it back in, did the light go out?
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