Windows explorere has encountered

when i open my computer..i play video..windows explorer write "windows explorere has encountered"
how to fx this problem..? :??:
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More about windows explorere encountered
  1. You play video from where?
    Have you scanned your system lately?
    System restore will set the system back to a time before the problem started, in many cases:

    click start
    click all programs
    click accessories
    click system tools
    click system restore
    check the box that says restore my computer to an earlier time, click next
    select a bold date on the calender, a date before the problem started, click next
    follow through with the restore directions
    restart the computer after it finishes
    if the system restore does not work, select an even earlier bold date on the calender and repeat the procedure
    try this with at least four earlier dates before giving up and trying something else
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