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Yahoo Messenger errors

Tags:
  • Yahoo Messenger
  • Runtime
  • Microsoft
  • Windows XP
Last response: in Windows XP
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June 7, 2010 6:28:30 PM

My friend is getting both a Microsoft C++ Runtime Error and the R6025-Pure virtual Function call with the Yahoo Messenger. She has uninstalled and reinstalled Messenger a number of times. What could be causing this problem?

More about : yahoo messenger errors

June 8, 2010 2:58:26 PM

Multiple scans have been done by Microsoft OneCare and her regular security program and all have come back clean.
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June 8, 2010 3:39:01 PM

There is a huge difference between running a scan in normal mode, and safe mode with networking.

I'm not sure what her regular security program is, but malwarebytes is a higher quality scanner than OneCare. SuperAntiSpyware is also another good scanner.
www.superantispyware.com/

But because there are a lot less services and programs running in safe mode, there is a lot less chance any infection will be running. You want to boot into safe mode with networking, because you always want to update the scanner's database before running the scan.
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