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Help! New Graphics Card Wants to Default to 1680X2100!

Last response: in Graphics & Displays
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January 12, 2008 2:17:58 PM

I just purchased a new XFX 8500GT 256mb PCIe graphics card to go along with a few other new components you can see in my signature. The problem is the graphics card wants to default to 1680 X 2100 resolution instead of the native resolution of 1680 X 1050. I have contacted XFX on three separate occasions and all they keep recommending is trying to use different drivers. This has not worked as I have tried at least 10 different driver versions with no changes. One of the XFX tech guys said that the “EDID” chip on my monitor was the problem since I am running it via a DVI cable. I don’t feel this is the problem though because everytime I delete the graphics driver, the basic windows driver automatically adjusts the resolution to the native 1680 X 1050.

Two questions:

1. Is there anything else I can try to correct the issue with drivers, settings, etc?

2. If I send this card back, will I have the same problem with all XFX cards? with all Nvidia cards?

Any and all help would be much appreciated.

Thanks


-----------------------------------------------------------------------------------------
Intel Core2 Duo 6750
XFX 680i LT
4GB OCZ PC6400
XFX 8500GT 256MB PCIe
320 GB WD SATA HD
Creative X-fi Gamer
600W Power Supply
Acer 22" widescreen (1680X1050 native)

January 12, 2008 2:51:50 PM

FlintTKettleman said:
I just purchased a new XFX 8500GT 256mb PCIe graphics card to go along with a few other new components you can see in my signature. The problem is the graphics card wants to default to 1680 X 2100 resolution instead of the native resolution of 1680 X 1050. I have contacted XFX on three separate occasions and all they keep recommending is trying to use different drivers. This has not worked as I have tried at least 10 different driver versions with no changes. One of the XFX tech guys said that the “EDID” chip on my monitor was the problem since I am running it via a DVI cable. I don’t feel this is the problem though because everytime I delete the graphics driver, the basic windows driver automatically adjusts the resolution to the native 1680 X 1050.

Two questions:

1. Is there anything else I can try to correct the issue with drivers, settings, etc?

2. If I send this card back, will I have the same problem with all XFX cards? with all Nvidia cards?

Any and all help would be much appreciated.

Thanks


-----------------------------------------------------------------------------------------
Intel Core2 Duo 6750
XFX 680i LT
4GB OCZ PC6400
XFX 8500GT 256MB PCIe
320 GB WD SATA HD
Creative X-fi Gamer
600W Power Supply
Acer 22" widescreen (1680X1050 native)


I think it your graphics card. Just pop in any other card and test out the same resolution. Even onboard graphics should work. That will expose who is responsible.
January 12, 2008 2:52:32 PM

You can manually set the resolution
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January 12, 2008 3:15:53 PM

Thanks for the quick replies.

Tekzor - Unfortunately I don't have another PCIe card to try out.

Skittle - Each of the XFX guys tried to walk me through setting up a custom resolution with no luck. All three techs walked me through it several times each. It just flat out doesn't work.

So, do ya'll think this problem is specifically related to the actual card I received or is there an issue with it being XFX? Could I expect similar issues with another Nvidia card in the 8000 series since they use the same drivers?

Thanks
January 12, 2008 3:46:12 PM

Take that 8500GT back and get a HD 3850, 3870, or 8800GT.
January 12, 2008 4:52:29 PM

San Pedro said:
Take that 8500GT back and get a HD 3850, 3870, or 8800GT.


Wonderful advice. Take the card back and buy one that's over 2-3 times as expensive. :sarcastic: 
January 12, 2008 5:19:06 PM

Have you tried making custom resolutions with RivaTuner? The nvidia utility never worked for me but RiveTuner always does.
January 12, 2008 5:49:30 PM

In all fairness that is a really weak card for an otherwise high end machine. His sound card probably cost more than that graphics card. Your advice was also wonderful sealboy, oh wait, you didn't give any advice. BTW, 3850 wouldn't even be 2 times as expensive maybe you just confused with numbers. . .
January 12, 2008 6:11:01 PM

San Pedro said:
In all fairness that is a really weak card for an otherwise high end machine. His sound card probably cost more than that graphics card. Your advice was also wonderful sealboy, oh wait, you didn't give any advice. BTW, 3850 wouldn't even be 2 times as expensive maybe you just confused with numbers. . .


Point taken, although the 3850 would be more than twice as expensive if you go by online prices.

@OP: what exactly do you plan on using your machine for? Hopefully not for gaming...
!