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HELP PLEASE, cant get router to work with charter internet

Last response: in Wireless Networking
April 1, 2009 10:10:55 PM

Hello, i just switched to charter internet because well, i had to and its suppose to be fast. But they wont tell me how to hook up my router to there little modem. :pfff:  I have a Rosewill RNX-N4 and i get all the way to the "enter the ip address, Gateway, subnet mask, Primary DNS and secondary DNS" screen but i dont know what to put there, i did the "ipconfig" and put in all those address but none of them worked...

any help would be greatly appriciated!!!

April 2, 2009 10:54:18 AM

First, power off everything. Power on the cable modem and wait until it comes online. Make sure the ethernet from the cable modem is plugged into the Internet port on the router. Power on the router and hold the reset button in until it resets to the factory settings. You should know have an Internet connection. Charter uses DHCP so you don't have enter any network settings.

April 2, 2009 7:38:52 PM

thank you very much Grumpy, my internet is working great now :) 
December 25, 2011 5:31:35 PM

thanks grumpy, it worked for me too!
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