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System not recognizing cd/dvd drive

Last response: in Windows XP
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June 11, 2010 3:28:43 PM

Hi;

I formated and reinstalled Windows XP home edition on my Dell Demension V400. Now the system does not recognize the cd/dvd drive. Worked before. What am I missing?
June 11, 2010 3:46:43 PM

Hi

Install the driver of your CD/DVD.

Good Luck
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Best solution

June 11, 2010 6:09:51 PM

The default windows driver will work just fine. Try running this diagnostic scan.
http://support.microsoft.com/gp/cd_dvd_drive_problems

If that doesn't help, try deleting the upper and lower filters in the registry.
http://support.microsoft.com/gp/cd_dvd_drive_problems
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June 11, 2010 9:11:10 PM

Hi;

i went to the site you recommended, followed to instructions in regedit . there was not a high or low filter listed. Any other ideas?
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June 11, 2010 9:28:13 PM

Did you run the diagnostic scan from the first link?
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July 2, 2010 12:07:21 PM

Best answer selected by ican2k.
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