Hello, I left a MICROSOFT WORD CD in the player and shutdown, the next day I turn on the computer and the CD started up, and it has gone to black screen with cursor each time I start it now. I get 2 choices, F2 or F12. The 4 code lights on the back panel are all green indicating no problems, what can I try?
hold down F8 on startup, try using the system restore to set the system back to an earlier date, then it also has a system repair utility to try second.
If those do not work, you can use the repair options on the dell operating system disk.
don't reformat or install until you have tried the repair options on the dell disk first.
then last, you can do a repair install of XP or a total reinstall using an XP disk.