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My hp photosmart 2610xi printer wont load

Last response: in Windows XP
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June 13, 2010 9:14:33 PM

my hp photosmart 2610xi printer wont load on my dell demension 3000 with windows xp :sweat: 
June 14, 2010 4:07:27 AM

what do you mean by won't load?
turn off the windows firewall, turn off the antivirus, install the HP printer software, from the HP disk. After you install, turn the firewall and antivirus back on.
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