Cd rom drive not detected

i have a problem with my cd-rom, i asked a technician to re-format my laptop.. it is a acer aspire 3620. all other parts of the systems works normally but then my cd-rom is not functioning... the comp cant read the cd-rom.. it does not even show on the computer system...
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  1. go to your bios and set the bios to optimal defaults and save ur changes and exit......and reboot ..give it a try.......
    if it doenst work theres a problem with your copy of xp....which has been installed like missing drivers etcc...try installin a newer and different one...
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