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Seagate 7200.11 storage failures

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January 9, 2009 7:59:55 AM

It seems that Seagate engineers have got a serious problem. New series 7200.11 disks fail all together. More http://hardmaster.info/eng/articles/20-11-2008.html
January 9, 2009 11:28:58 AM

Over here in Europe they are rapidly becomming known as the new DeathStars; not good timing, Seagate has just reduced the OEM waranty from 5 to 3 years.
January 9, 2009 10:02:44 PM

My PC has a Seagate 7200.11 ST3500320AS hard drive made in Thailand. And my brother has the same series and model in his PC. My drive has seen 3,797 hours of on power operation with 345 start/stop counts according to SMART. It typically runs at 27-29°C.

I always keep a few spare drives handy. Currently, I have two WD Caviar WD6400AAKS' sitting in a storage box.

What is the current MTBF for the 7200.11 series?
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January 10, 2009 7:06:04 AM

Alan G Archer said:
My PC has a Seagate 7200.11 ST3500320AS hard drive made in Thailand. And my brother has the same series and model in his PC. My drive has seen 3,797 hours of on power operation with 345 start/stop counts according to SMART. It typically runs at 27-29°C.

I always keep a few spare drives handy. Currently, I have two WD Caviar WD6400AAKS' sitting in a storage box.

What is the current MTBF for the 7200.11 series?


I got the same drive about 7 months ago, 4064 hours power on time and 98 start/stop counts. Made in Thailand and has the SD15 firmware (which I recently found out has issues with randomly making the drive undetectable by the BIOS).

It was fine up until about two weeks ago, it's started to make loud clicking and grinding noises when under heavy load. Good thing it's just a storage drive so it doesn't see that much use. I'm still debating whether I should send it back for a replacement, Seagate wants an extra $20 for them to ship the replacement "refurbished" drive first so I can move all of my data onto it. Chances are that the "new" drive will just experience the same fate.
a b G Storage
January 10, 2009 8:52:14 AM

Alan G Archer said:
My PC has a Seagate 7200.11 ST3500320AS hard drive made in Thailand. And my brother has the same series and model in his PC. My drive has seen 3,797 hours of on power operation with 345 start/stop counts according to SMART. It typically runs at 27-29°C.

I always keep a few spare drives handy. Currently, I have two WD Caviar WD6400AAKS' sitting in a storage box.

What is the current MTBF for the 7200.11 series?


mtbf for my Seagate 7200.11 ST3500320AS was ZERO hours , ZERO minutes , ZERO seconds .
DOA

And Im still waiting for a replacement 8 weeks later so the 5 year warranty is more theoretical than anything . Even if I ever do get a replacement I dont think I'd trust any data to it .

My WD black 640 gig arrived yesterday so I finally get my new christmas present running . Thanks for nothing seagate

January 23, 2009 11:38:45 AM

I flashed my drive yesterday evening (1/22) with a boot CD created with the ISO image file MooseDT-SD1A-2D-8-16-32MB.ISO. No issues to report. :) 
January 24, 2009 12:20:38 PM

I bought my Seagate 7200.11 two weeks ago. Came home on Friday to hear the desktop's tower just clicking away. Screen just said "boot error insert bootable drive". The desktop had just been in sleep mode. Drive details:

Barracuda 7200.11
ST3100033AS
Product No.: 9FZ136-336
Firmware: SD35
Manufactured in Thailand

I tried flashing the new firmware per Seagate's website, but with the Seagate drive installed, it wouldn't even boot from the CD drive.

My last Seagate purchase. Though the other 1TB options out there seem to be having their share of problems, too.
January 24, 2009 6:53:03 PM

put a brand new build together 6/16 when the gtx 280 ftw came out. unfortunately purchased the 7200.11 500gb. first one lasted six weeks. second one lasted seven weeks. third one just died on 1/19, so about 12 weeks. i tried flashing the new firmware, tells me to take out all other sata drives, so i rip out my blue ray drive and since that's also my cd drive, i have to also rip apart my parents' computer to find a cd drive that is ide and not sata. put that drive into my computer and start it up and as the firmware starts up, it can't find the st3500320as that's in my computer anyway. i've lost three of these now. i was hoping against all hope that this firmware would fix it because i don't know if i can make myself start from scratch and install all of the software and hardware again. it will be four fifth or sixth time since the middle of june thanks to seagate.

their chat doesn't work (or hasn't since 1/19 at various times of the day) and their phone service also doesn't work today when i called. technical difficulties with that as well apparently.
January 24, 2009 7:40:59 PM

i got 2 640 GB Seagates.

ST3640323AS

one as a boot drive, one as a storage drive, on a quad core system.

http://www.seagate.com/ww/v/index.jsp?vgnextoid=c9fec8f...

ain't marketing grand.

"ST3640323AS
Combining proven components, state-of-the-art technology and expertise in volume manufacturing, the Seagate® Barracuda® 7200.11 drive—the 11th generation of this award-winning desktop hard drive family—delivers 640 GB of high-performing, eco-friendly digital storage. Designed with industry-leading acoustics and power levels, and award-winning Seagate PMR technology, the Barracuda 7200.11 drive offers the ideal combination of world-class technology and lowest total cost of ownership."

i'm afraid to say anything bad about them. the God of Hard Drives might be watching.
January 24, 2009 8:31:02 PM

axlrose said:
put a brand new build together 6/16 when the gtx 280 ftw came out. unfortunately purchased the 7200.11 500gb. first one lasted six weeks. second one lasted seven weeks. third one just died on 1/19, so about 12 weeks. i tried flashing the new firmware, tells me to take out all other sata drives, so i rip out my blue ray drive and since that's also my cd drive, i have to also rip apart my parents' computer to find a cd drive that is ide and not sata. put that drive into my computer and start it up and as the firmware starts up, it can't find the st3500320as that's in my computer anyway. i've lost three of these now. i was hoping against all hope that this firmware would fix it because i don't know if i can make myself start from scratch and install all of the software and hardware again. it will be four fifth or sixth time since the middle of june thanks to seagate.

their chat doesn't work (or hasn't since 1/19 at various times of the day) and their phone service also doesn't work today when i called. technical difficulties with that as well apparently.


I was concerned that the firmware installer would choke on my SATA Pioneer DVD-RW DVR-212D. As it turned out, I received no warnings that I recall and the drive was flashed successfully.

I just opened my case and took a look at my SATA setup. On my Gigabyte GA-EP35-DS3R motherboard, the ST3500320AS is connected to SATAII0 and the DVD drive is connected to SATAII5.
January 24, 2009 11:36:51 PM

it cost me 240 bucks, but i'm so sick of reinstalling everything i own on all of these dead hard drives, i went to best buy and bought a velociraptor. i haven't seen too much negative about them. maybe going from the 7200 rpm barrashitpile to the 10000 rpm velociraptor will make gaming a little easier too.
January 25, 2009 2:13:09 PM

Seagate storages had bugs in the microprogram earlier, but that idem was not discussed at forums though data recovery experts were aware of that. In my new article I am telling about one more bug in the Seagate microprogram for early models. http://hardmaster.info/eng/articles/20-01-2009.html
February 25, 2009 2:16:19 AM

I have a failed 750Gb AS drive that is one of the ones with the Thai Firmware SD15, in checking that out I find I also have 4 other drives but all ES 2 drives that are also effected and two ES ones that are OK.

After paying a bit over the odds for the ES drives I would never have expected this.

Will try updating the Bios on the ES drives

I have ordered an identical model AS drive and hopefully I can switch the PCB over and have it run long enough to get the data off it. For the cost of an identical HDD should still be cheaper than a Data Recovery company provided it works:-)
February 25, 2009 10:39:54 AM

I know SalvationDATA and ACE has the solution to Seagate 7200.11 malfunction.

- Knowledge of data recovery, hdd repair, computer forensic and so on.
- Collection of hard drive firmware, Free file and disk Utilities
http://www.hddoctor.net
March 16, 2009 11:33:21 AM

Bantu said:
I have a failed 750Gb AS drive that is one of the ones with the Thai Firmware SD15, in checking that out I find I also have 4 other drives but all ES 2 drives that are also effected and two ES ones that are OK.

After paying a bit over the odds for the ES drives I would never have expected this.

Will try updating the Bios on the ES drives

I have ordered an identical model AS drive and hopefully I can switch the PCB over and have it run long enough to get the data off it. For the cost of an identical HDD should still be cheaper than a Data Recovery company provided it works:-)


How did that work out for you? I've got a 1000GB AS drive that just bit the dust.
!