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Dell Inspiron won't shut down

Last response: in Windows Vista
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November 17, 2011 7:54:49 PM

Hello,
I have a Dell Inspiron, when trying to sleep, hybernate or shutdown it goes thru the motions and then reboots... any suggestions? Thanks

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November 17, 2011 8:42:51 PM

robob117 said:
Hello,
I have a Dell Inspiron, when trying to sleep, hybernate or shutdown it goes thru the motions and then reboots... any suggestions? Thanks



Most likely a task is running in the background, not allowing it to shutdown.

Prior to shutdown, have task manager running to see if you can spot a resource tab item taking cpu cycles, and that is probably the culprit.

Also check event viewer log for errors on previous days' shutdown.
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