Con\'t log on as administrator

[bigcaboose]

When trying to log on as Administrator, computer apparently does not recognize password. I get messages, "The User Profile Service service failed the logon" and "User profile cannot be loaded".

 

[hang-the-9]

That's not a password issue, seems the profile has issues. Try booting the PC in Safe Mode and try then.

 

[jamesdean1]

Logon to another Administrator account.

- 'regedit' then locate 'HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList'

- In the left pane, look for the S-1-5..... folder (SID key) with the long number that has .bak at the end of the numbers.

- For Two S-1-5..... folders (SID key) with the same Number

1) In the left pane, right click on the first (top) S-1-5..... folder (SID key) that does not have .bak at the end of the numbers and click Rename.

2) Add .bk to the end of the numbers.

3) In the left pane, right click on the second S-1-5..... folder (SID key) with .bak at the end of the numbers and click Rename.

4) Remove only .bak from the end of the numbers and press Enter.

5) Now go back and Rename the first one with .bk to .bak now at the end of the numbers and press Enter.

- In the right pane of the one without .bak now, right click on RefCount and click on Modify. Type 0 (number) and click on OK.

- In the right pane of the one without .bak now, right click on State and click on Modify. Type 0 (number) and click on OK.

- Close 'regedit' and restart computer.