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Windows xp pro freezes at desktop screen

Last response: in Windows XP
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June 18, 2010 2:49:18 PM

Hello,
I have 2 different xp pro machines that freeze at the desktop screen with no icons, I can open task manager and see processes running. I open msconfig and can reboot to diagnostic mode. I cannot boot to safe mode, it does the same thing, you get the safe modem graphics at the top and the corners. any help is appreciated
June 18, 2010 3:50:04 PM

point at the desktop
right click
left click on: arrange icons by
check the box that says: Show Desktop Icons
now try a restart.

open task manager: control alt delete
left click file
left click new task run
left click browse
Look in: Local disk C
left click documents and settings
left click administrator
left click start menu
left click programs
left click internet explorer
left click OK in create new task window
now the internet should be running?
in the search window type: malware bytes
connect and download free version malware bytes The original
look closely in the search for malware bytes the original
you will need to enter name and e mail before the download
click complete registration
use the browser to open your e mail
click the malware bytes link in the e mail
now click run
If possible, install and run scan of entire computer
follow directions to quarantine or delete malware

This reminds me of the iexploit virus.

restart, any luck?

What make and model computer?
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April 30, 2012 8:27:00 PM

That's an OK work around but still doesn't solve the problem.
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!