point at the desktop
left click on: arrange icons by
check the box that says: Show Desktop Icons
now try a restart.
open task manager: control alt delete
left click file
left click new task run
left click browse
Look in: Local disk C
left click documents and settings
left click administrator
left click start menu
left click programs
left click internet explorer
left click OK in create new task window
now the internet should be running?
in the search window type: malware bytes
connect and download free version malware bytes The original
look closely in the search for malware bytes the original
you will need to enter name and e mail before the download
click complete registration
use the browser to open your e mail
click the malware bytes link in the e mail
now click run
If possible, install and run scan of entire computer
follow directions to quarantine or delete malware
This reminds me of the iexploit virus.
restart, any luck?
What make and model computer?