Sign in with
Sign up | Sign in
Your question

Can someone help my slow computer?

Last response: in Windows Vista
November 29, 2011 10:48:31 PM

Sorry if this is posted in the wrong thread,

I need some help in trying to fix my slow computer. It keeps slowing down and has been doing this for a long time now. Loading websites, games, or Microsoft office take at least 5 minutes to load.
I think it may be the hard drive, so I defragmented it. I've also had the registry repaired or cleaned of any errors, history and cookies cleaned, scanned for any computer viruses or malicious software, and have it boot up clean.

Here is a look at the Resource Monitor and Task Manager when it is behaving like this.

I'm also using Norton AV 2011 and used the free online Virus scan from McCafe for better results on any viruses.

3 gigabytes of RAm
500 gigabyte Hard Drive (467 currently used)

More about : slow computer

November 29, 2011 10:56:23 PM

One thing that is not helping is that you are running out of hard drive space.
November 29, 2011 11:03:56 PM

SR-71 Blackbird said:
One thing that is not helping is that you are running out of hard drive space.

The computer has been like this from just a few months after buying it. Even with about the 400 something gigabytes of storage it had to offer.
I can not return it back now though since the warranty has expired about a year ago.
Related resources
November 29, 2011 11:11:52 PM

SR-71 Blackbird said:
Do you have alot of programs running in the background.

Have you scanned with Malwarebytes Free Edition ^

I will try that. And also there used to be a fair amount of programs running in the background, but I have kept them turned off from start up for sometime now. All that runs in the background now are Windows drivers, os, and such by Microsoft. And also Norton, google chrome update, dropbox, and Rocketdock . I don't believe that is to much to ask a modern computer for.
November 29, 2011 11:13:07 PM

No that is not much for your computer.
November 29, 2011 11:21:16 PM

SR-71 Blackbird said:
No that is not much for your computer.

I have been using an external hard drive for data storage. I do not install programs to it, only store videos, pictures, and music files.
Also I ran a quick scan on the Malware bytes, which came up with only a "Broken.Open Command" from the registry.(I don't browse the internet much, only play games.) I'm going to run a full scan next.

Edit: Ok, I will run those to.
I also got a long list on the Autoruns program. But it is drivers, codecs, explorer, Scheduled tasks, and services.
November 29, 2011 11:32:37 PM

Broken.Open Command

There is a trojan by this name ^
November 29, 2011 11:41:28 PM

SR-71 Blackbird said:
Broken.Open Command

There is a trojan by this name ^

This is what it says about it.
HKEY_CLASSES_ROOT\regfile\shell\open\command\(default) (Broken.OpenCommand) -> Bad: ("regedit.exe" "%1") Good: (regedit.exe "%1") -> Quarantined and deleted successfully.

And this is really a virus? I know that Google'ing anything with the words "Virus?" on the end will just lead to posts on people before with something similar to it being a virus.

This is a link to what I've found on the glitch.
Is there a program I can use to scan the RAM for any hardware problems? I don't like the idea of Physically removing my RAM chips while running the scan under Memtest.
December 4, 2011 10:17:04 PM

SR-71 Blackbird said:
How are things running now?

So far I had trouble starting up the day after. The computer would log in but would soon freez. After having to shut it off a couple times I ran the Check Disk and booted it back up.
I am not sure if it found any problems, but at least it started up and ran fine. So far it hasn't slowed back down, but it often takes a day or two to act backup at random.

I plan on defragging the drive since it has been awhile since I've done that.
December 4, 2011 10:29:48 PM

SR-71 Blackbird said:
Thanks for the update!

It's fine if I give my computer about a weeks time to see if it slows back down any? So I won't have to re-open a new thread and be told by someone else the same things.
I can update as soon as it does.
December 4, 2011 10:42:56 PM

SR-71 Blackbird said:
I'll leave it open!

Ok, thank you ^(','^)
December 6, 2011 8:26:13 PM

how did it go
December 8, 2011 1:22:41 AM

So far my computer hasn't slowed down. But something worse has occurred since then. It will blue screen and freeze up after logging into my account. It takes about two tries before it will finally log me in. Is there a way i can find a logs file with the blue screen error in it so that i can post it on here for someone to see what could have caused it?
Also is there a website or program I can use to scan my computer for a virus? I don't want another antivirus as I'm already using Norton and they told me that I should use only one and that its okay if only the windows defender runs beside it.
December 8, 2011 1:46:53 AM

Here is a picture that i took. Sorry if the quality is low, I used my DSi camera.

Also I couldn't find a dump file on the date that I got the blue screens. However I have found a few dump files when searching for them. I have no clue on how to open them.
CKDSK isn't helping any and Resorting back has also not helped me.

Edit: I found some things in the event viewer at about the very time the crash happened! Also a weird thing, it says that I started my computer at 8:50AM and goes on for three events at that time before suddenly going back in time to 8:49AM for a few events and I'm not reading it the wrong way to.

Level: Error
Log Name: System
Event ID: 15016
User: N/A
Keywords: Classic
Task category: None

Unable to initialize the security package Kerberos for server side authentication. The data field contains the error number.

[Name] Microsoft-Windows-HttpEvent
[ Guid] {7b6bc78c-898b-4170-bbf8-1a469ea43fc5}
[ EventSourceName] HTTP

- EventID 15016

[ Qualifiers] 49152

Version 0

Level 2

Task 0

Opcode 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2011-12-04T14:51:08.014Z

EventRecordID 72084


- Execution

[ ProcessID] 4
[ ThreadID] 56

Channel System

Computer The-PC


- EventData

DeviceObject \Device\Http\ReqQueue
SecurityPackage Kerberos