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Phenom Exposed! Shipping with flaky 3rd cores.




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I think THG should investigate this issue, it is popping up in forums everywhere.

There has been much speculation over why AMD has not released Phenom parts of speeds greater than 2.3ghz. The going perception was that the TLB errata was a big contributor, and possibly an immature manufacturing process. Unfortunately, the problem is actually much deeper than that. Thanks to the release of the Phenom 9600 Black Edition, the problems with Phenom have become painfully obvious. Plainly stated, AMD is selling a busted chip, and many people are getting ripped off, and I think places like THG and OCguide need to call them out on this. Look around the net... it is a huge problem... and one I wouldn't be suprised if AMD eventually got sued over. This problem will also explain the true reason as to why AMD is going to release a Tri-Core chip.

The problem may seem trite, as purchasing a 9600BE is a gamble. But the problem is not just with the Black Edition, but with all current B2 Phenoms. Most of them cannot be overclocked, yes, this is true and a well-known fact. However, there is also a growing number of Phenom buyers who cannot not run stable even at stock clockspeeds.

I recently took a chance on one of these chips and have had the same experience that many others on the internet are having. Here is my experience;

My configuration is:

AMD Phenom 9600 Black Edition cooled by a Zalman 9700
Gigabyte GA-MA790X-DS4 Socket AM2+ motherboard
4GB Gskill 5-5-5-15 DDR2-800 Memory (4x1GB Sticks)
3x74GB WD Raptors in RAID 0, Primary Drive
500GB Seagate PMR Hard Disk
eVGA 8800GTS 320MB
Vista Ultimate 64bit

My Phenom experience:

Upon installing the Phenom in my system, it booted up fine without a problem. I have not OC'd the chip at all at this point, simply running it at stock settings. Once it booted into Vista, I played around with it for a bit with no issues. I then decided to do the first real test, which was to see what the Vista rating on the processor was. I clicked on the "refresh my score" link... and the testing began. During the test I got my first BSOD. The details read...

"A clock interrupt was not received on a secondary processor within an allocated time. Error 0x101"

I rebooted the system and tried again. This time the rating completed without a hitch and showed a glowing 5.9 rating for the processor. About 20 minutes later, the same error happened again.

This happens at stock speed. Any attempts to overclock either results in the BSOD or Vista wont finish booting at all.

Over the next two days I fought with this problem to no avail. I tried bumping the Vcore, the NB voltage, tried setting the RAM down... everything I could think of. Nothing.

I then did some research online and found some interesting info on the subject...

http://forums.amd.com/forum/messag [...] TARTPAGE=1

http://www.xtremesystems.org/forum [...] p?t=175878

...a simple search, just google "BSOD clock interrupt Phenom", there are no shortage of hits...

Upon researching this problem I found that many Phenom users are having this same problem. Many only when trying to overclock... but also... many when trying to just run their chip at stock speeds. The problem points to one thing... a partially or wholley defective third core. Apparently, many people have had to use AMD Overdrive to purposely *underclock* the 3rd processing core (Core2, no pun intended) by lowering the multiplier specifically for that core, in order for the chip to run stable. The rest have had to do so in order to get any sort of stable overclock beyond 2.4 ghz. Does this sound familiar?? It should, as it is the frequency above which all Phenoms were yanked by AMD. The truth appears to be coming out... AMD doesn't have Phenoms above 2.4ghz available because one of the cores is flawed and won't allow for a stable chip at or above 2.4ghz. The errata appears to be more spin than anything... let the masses feast on the errata as the underlying issue when the real issue that is the manufacturing process being quite flawed at this point.... tries to fly under the radar. If AMD didn't want this flaw to be exposed, as I'm sure they didn't, they should have never released the 9600BE.

I tested this for myself and came to the same results. Whenever I tried to raise the multiplier on cores 0,1 and 3 I could go past 13 with no problems at all on stock voltage. The very instant I tried playing with core 2, BSOD. So my problem was the same as all the others... a bad 3rd processing core. But mine won't even run reliably at stock speeds...

I then decided to lower multiplier to see at what frequency the 3rd core will actually run reliable at. I first lowered it to 10.5 from the stock 11.5 (a freq. of 2100) and all stability issues seemed to vanish. I played with the system for the better part of a day and had no issues whatsoever. I stressed it rather intently with some video encoding projects and not a problem to be found. I then decided to push a little bit farther and raised the multiplier for the 3rd core to 11 (freq. of 2200). Unfortunately at this speed the random BSODs made a re-appearance rather quickly and I promtly re-adjusted the multi back down to 10.5. The bottom line was that the 3rd core can only run stable at or below 2.1ghz while the rest of the chip was capable of 2.6+ on stock voltage.

So for the money I spent, I got a functional and overclockable tri core cpu with an additional crippled core. This leads me to believe that the tri-core cpus will be capable of 2.6-3.0 speeds quite easily. Considering this issue is becoming more well-known by the day, AMD is facing a ticking timebomb in terms of when the major sites like THG will have a field day with this.

Bar None... AMD should not have released Phenom, much less the 9600 Black Edition.

It seems this problem is known by newegg already, as they appear to be granting RMAs rather unconditionally with these chips. I am RMAing mine currently, and hoping that the next one I get won't have the problem so severely. The word needs to spread and people need to not get ripped off. Hopefully this will inspire THG to do some investigating...

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Message edited by ragemonkey on 02-06-2008 at 01:30:20 AM
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So I did what you said and googled "BSOD clock interrupt Phenom" and sure enough there's alot of pissed of people (even on AMD's website forum) with the same problem. Interesting...


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lol yeah I'm not spreading any FUD here... unfortunately... it is cold hard fact.

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It hurts when a everyday person exposes something that any enthusiast site should have seen. Maybe BM stopped posting here b/c he knew about this?


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its possible... */ponders*

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i dont want to be rude but did you even research the problem. did you try disabling cool and quite as it doesnt work correctly with phenom. If this was was a problem on a specific core did you try to stress that core by setting a program such as prime95 affinity to that core. Its possible it can be a htt issue as well. It could also be possible that core is running alot hotter then say the others ones and isnt stable at those temps. Im not arguing that your wrong im just giving you more options to test.

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xnamerxx wrote :

i dont want to be rude but did you even research the problem. did you try disabling cool and quite as it doesnt work correctly with phenom. If this was was a problem on a specific core did you try to stress that core by setting a program such as prime95 affinity to that core. Its possible it can be a htt issue as well. It could also be possible that core is running alot hotter then say the others ones and isnt stable at those temps. Im not arguing that your wrong im just giving you more options to test.



Read the second link he posted. The guy explains that without C'n'Q, it will not run at the rated 11 multi. He goes into detail that it is core 2(the third core) that is causing all of the stability problems, FSB limits and such. His could only get to 2.05GHz stable where as the OP got his to 2.1GHz stable and the rest higher.


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Is this the reason why AMD couldn't release an Opteron above 2.1Ghz?


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my phenom only goes to 2.4 i tried doing the same thing you did lowering core 2 then i put my others to 2.6 work for a little while then frooze :/ but my memory does go to 1066

and what psu do you have ragemonkey?

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Message edited by buzzlightbeer on 02-06-2008 at 02:37:51 AM
U win some, the rest u smoke
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Im not suprised at all.
In a rant awhile back i said AMD would eventually have to pay the price for NOT having its own production facilities.

Intel took a massive financial hit and built its own.
Now they are reaping the rewards.

Sorry AMD, i agree with everyone else. U guys fkd up.


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^Agreed.

@OP: I respect you man. Not many AMD owners (esp. fanbois like thunderman) would have come forward with this kind of information. I seriously didn't know about that until now.


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I thought AMD has Fabs in Germany.

U win some, the rest u smoke
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^^^
Not 100% sure TBO.
I remember hearing all their fabrication of cpu's was outsourced.
They may have their own facilities, but i doubt they produce commercial quantities from them.

I also believe AMD should be punished for spreading BS and misleading the public.


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mrmez wrote :

Im not suprised at all.
In a rant awhile back i said AMD would eventually have to pay the price for NOT having its own production facilities.

Intel took a massive financial hit and built its own.
Now they are reaping the rewards.




Hate to say this, but you are mistaken here.

AMD has two production fabs currently. (one of which offline for retool for 45nm).

It's the *development* fab which they don't have. Replace that word in your above criticism and I agree wholeheartedly.

Yup, you got it buddy
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Well, all I can say is I had the same problem to begin with. Ended up having to reset the bios, since I had originally had an Athlon x2 4200+ installed. And I had to reinstall windows, before that AOD kept causing those errors, and ended up c