Hey all,
I recently purchased a Western Digital 1TB hard drive from newegg.com. It's the Western Digital Caviar Black WD1001FALS 1TB 7200 RPM 32MB drive.
After I physically installed it, I formatted the disk and began moving all of my big files (videos, audio collection, etc.) from my nearly full drive to my new 1TB drive. After the files were all completely moved, I used the Western Digital Lifeguard Diagnostic Tool to run some tests on the drive to make sure it was working correctly.
There are several options to run diagnostics:
1. Quick Test (about 20 second bad sector test)
2. Extended Test (about 3 hour bad sector test)
3. Write Zeroes (completely blanking the drive)
4. View Test Results
To be thorough, I ran the Quick Test and Extended Test. The drive passed the Quick Test, but failed the Extended Test with an error code '08-'. This obviously made me nervous. I had a suspicion that the test failed because there was some data on the disk, so I backed up all of the data that I had placed on the 1TB (my new drive) back to my old, primary drive. I then used the Write Zeroes diagnostic option so I could completely erase the drive and start from scratch. After the Write Zeroes process was complete, I reformatted the drive and ran both the Quick Test and Extended Test again. This time, the drive passed both.
My question is: Should I be concerned that the drive failed the Extended Test the first time? Should I apply for an RMA, or am I okay because it passed the latest tests?
I called technical support and I was told that I should be okay with the test results. They said the writing zeroes process repaired any bad sectors, and the drive is working fine. Still, I'm upset that the drive initially failed the Extended Test and I'm not sure what I should do.
Obviously, I'm going to continue running tests (probably on a daily basis) for the next few weeks.
Any help would be greatly appreciated. Thanks in advance!
I recently purchased a Western Digital 1TB hard drive from newegg.com. It's the Western Digital Caviar Black WD1001FALS 1TB 7200 RPM 32MB drive.
After I physically installed it, I formatted the disk and began moving all of my big files (videos, audio collection, etc.) from my nearly full drive to my new 1TB drive. After the files were all completely moved, I used the Western Digital Lifeguard Diagnostic Tool to run some tests on the drive to make sure it was working correctly.
There are several options to run diagnostics:
1. Quick Test (about 20 second bad sector test)
2. Extended Test (about 3 hour bad sector test)
3. Write Zeroes (completely blanking the drive)
4. View Test Results
To be thorough, I ran the Quick Test and Extended Test. The drive passed the Quick Test, but failed the Extended Test with an error code '08-'. This obviously made me nervous. I had a suspicion that the test failed because there was some data on the disk, so I backed up all of the data that I had placed on the 1TB (my new drive) back to my old, primary drive. I then used the Write Zeroes diagnostic option so I could completely erase the drive and start from scratch. After the Write Zeroes process was complete, I reformatted the drive and ran both the Quick Test and Extended Test again. This time, the drive passed both.
My question is: Should I be concerned that the drive failed the Extended Test the first time? Should I apply for an RMA, or am I okay because it passed the latest tests?
I called technical support and I was told that I should be okay with the test results. They said the writing zeroes process repaired any bad sectors, and the drive is working fine. Still, I'm upset that the drive initially failed the Extended Test and I'm not sure what I should do.
Obviously, I'm going to continue running tests (probably on a daily basis) for the next few weeks.
Any help would be greatly appreciated. Thanks in advance!