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My computer won't recognize the Sims 2 Freetime disk? It keeps asking for the or

Last response: in Windows Vista
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December 18, 2011 10:48:47 PM

I installed the Sims 2 Freetime, but when I tried to run the game, a message popped up asking me to put in the original disk and not the back up disc. I was using the original disk that came with the box so I don't know what's wrong. Can anyone help? Thanks!

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a b \ Driver
December 19, 2011 1:52:49 PM

Make sure the disk is clean and not scratched. Also could it be asking for the original Sims 2 disk and not the Freetime one? If it won't read the disk, bring it back for a new one.
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December 19, 2011 2:27:16 PM

I tried putting in the original Sims 2 disk, but then it asked for the freetime one, so that didn't work. And the disk isn't really that scratched, except for like two little scratches on the inside, but that could be it...
Where can I get a new one? (without having to buy the game again?)
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a b \ Driver
December 19, 2011 2:51:00 PM

Contact EA support, or if you just bought it, the retailer you got it from for an exange. EA will probably make you buy a disk, but maybe cheaper than a full game box.
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January 8, 2012 11:08:55 PM

Best answer selected by SomeoneStoleMyMangos.
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a b \ Driver
January 8, 2012 11:14:56 PM

This topic has been closed by Area51reopened
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