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Sata HDD won't format? Cable Failure?

Last response: in Storage
February 16, 2009 8:24:00 PM

I just bought a WD 640gb Green hard drive. My mobo and vista both see the hard drive, I initialized it in disk management, but when I try to format it, it says, "Format failed to complete", or something like that. So I run Western digitals diagnostic tools and all I get is "Cable Test Failed", and it won't run any tests.

I tried setting my mobo to raid and normal, tried two different cables, two different sata ports, jumpers on every setting on the hard drive and I get the same Cable Test Failed.

Is it the drive? or should I try something else. I would just assume it's the drive, but windows and my motherboard can both see the drive, and if I do the long format, it goes all the way to 100% then says "Format failed to complete" Any help would be great, thanks.
a b G Storage
February 16, 2009 9:01:54 PM

I would return the drive.
February 16, 2009 9:21:27 PM

jitpublisher said:
I would return the drive.

So there's nothing else that could be affecting it? I just wanted to make sure I try everything before I send it back, thanks.
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February 16, 2009 9:37:45 PM

Have you tried a DIFFERENT cable??? Both data and/or power?
February 16, 2009 9:58:33 PM

doormatderek said:
Have you tried a DIFFERENT cable??? Both data and/or power?

I have tried two different sata cables and different power cables and it made no difference.
February 16, 2009 10:38:44 PM

Try it on another system if you have a extra system.
It could be a bios issue.