Ports(com lpt) missing from device manager

Hello,
I am having trouble with my ports(com lpt) on inspiron 6000 laptop. They are not showing in device manager dialog box.Are they represented differently? Every time i try to use it, it says thet are unavailable due to applications or hardware.
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More about ports missing device manager
  1. You will Have to install them using the add new hardware wizard.( Start > Run > hdwwiz.cpl) Click search for new hardware or choose from the list. This link may help a little http://support.microsoft.com/kb/323511 or this one http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/app_start_hardware_wizard.mspx?mfr=true
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