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HIS 3850 crashes freezes etc.

Last response: in Graphics & Displays
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February 10, 2008 10:37:11 AM

HI! im just new and my english can be bad, but i'll try to explain my problem

Asus p5k pro
c2d E8200
2x2gb PDP LLK
corsair hx 520W
win xp

month ago i boutght HIS HD 3850 IceQ 3 Turbo and since then i have problems, i have "gray screen" 1 time per day sometimes per 2 days, but its always the same and it mostly happen when i surfe on internet very seldom when i play a game, 3dmarks, memtest passed fine! no artifacts etc.

what i tried:
install clear system
tried different graphic drivers
turned off integred motherboard sound card ;) 
installed new LAN card
set PCI frequency on 102 and 98

one thing yet, that specificationf of my computer is new, i had the same problems with
a64 3000+ s939
asus a8n-e

i thought that maybe is something wrong witch compatibility, but when i changed processor, motherboard and ram problem didnt disappear :( 

temperatures are ok maximum 70C for GPU

also i tried to set clocks lower than default but i had problems with that becouse atitool and atitrytool crashed system when i tried to set clocks, finaly rivatuner worked but ther was another problem, i had 70C for GPU in Idle :(  with lower clocks :( 



is there something i should try yet?


now i dont know what to do, i will try to give this card to service but i dont believe that will find the same problem becouse its seldom :( .

More about : 3850 crashes freezes

June 3, 2008 5:45:01 PM

Same problem here on my girlfriend's computer:

Asus AM2-VM
Athlon X2 4000+
HIS HD 3850 IceQ 3 Turbo 512Mb
2 GB Corsair XMS2 DDR2-800 C4
SilverStone Element 500W 80+
WinXP SP2


Need help !!!
June 4, 2008 4:10:55 AM

I own the same card and experienced the same problem. I had to set the fan speed up to 60% with RivaTuner, reboot, and then alter the clocks to get it to work right.

Also check and see if the power cables are plugged in securely.


My System:

AMD Phenom X4 9850 BE at 2.8GHz
MSI K9A2 Platinum
HIS Radeon HD 3850 Turbo 512MB (775MHz Core, 1050MHz Memory, never goes above 60 C with 60% Fan)
2GB Super Talent DDR2 800 (CL 4-4-3-8)
OCZ GameXtream 600 Watt PSU
Windows XP SP2

!