Trouble Updating and connecting to Server

aptl08

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Sep 27, 2008
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Hello
I am having trouble with some programs connecting to their servers. For one thing, i am currently using Avira Antivir Personal- Free Antivirus as my antivirus program, but it needs to update. when i try to update it, it says "Internet Connection Failed". and the only reason i dowloaded Avira was because i had AVG Free and it was having the same problem-couldnt update.
Another problem is with the Zune Marketplace software. I can open it, but i cant do anything that needs internet connection (i cant browse the marketplace or login). when i go to zune.net i can log in just fine.
Also, my firefox is not working. i am currently using Internet Explorer, which for some reason is working. When i try to use firefox, it says "Failed to Connect-Firefox can't establish a connection to the server at www.google.com" or whatever website you try to go on.
I have already reinstalled these programs multiple times, but with no success. My firewall is not the problem either i think. On windows firewall, i have all of these programs as exceptions.
The only thing i can think of that may be doing this is that i downloaded Comodo Firewall because i heard that it was supposed to be the best. Late i uninstalled it, but when i go to Windows Security Center, it says there are two firewalls running, windows fireall and Comodo. but i dont know how to get rid of the comodo firewall. i already uninstalled it and i cannot find anything on it on my computer.
Even after i uninstalled the Comodo Firewall (which was about a month ago) all of the above programs worked. then one by one they stopped working.

I am currently using a Windows Vista which is about 4-5 months old.

Please someone help
 

4everit

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Sep 30, 2008
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Sounds definitely like system mess (firewall).

Try to uninstall all 3rd party firewalls using this tool:
http://support.microsoft.com/kb/290301

Disable your built in firewall and test everything out.

If it does - you can bring back your built in firewall (this should be enough for you since you are having problems configuring more advanced firewalls).

Hope this helps little bit.
 

aptl08

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I installed the Install cleaner, but wasnt able to find the Comodo Firewall on it. So i downloaded the comodo firewall again and still wasnt able to find it on the list for the install cleaner. Then when i uninstalled Comodo, the firewall no longer showed in the windows securtiy center, which was good, but i still got the same problem. nothing has changed. i turned off windows firewall and it didnt help. nothin seems to be able to connect to the internet or something for some reason.
Thank you for your reply though

Im getting frustrated now. please can someone help me
 

keifer46

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Was this a problem before you installed the software firewall? I had this problem with zone alarm even after I uninstalled. Try re-installing this firewall, but this time configure the firewall to allow your lan to communicate with the other machines on your network. I had a hell of a time with Zone alarm and trying to find all the reg entries so I just configured it to work on my network. Hope this helps.
 

aptl08

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i redownloaded the Comodo Firewall, and i think i configured it but still nothig has happened. the problem is still there.
Maybe i didnt configure it right, so if someone can help me with that, but i think i did it all right.
does anyone have any other ideas? ill try anything.
 

Cherller_123

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