Adobe Photoshop missing Help

[Guest]

Archived from groups: microsoft.public.windowsxp.basics (More info?)

I have been using Adobe Photoshop Elements 2.0 for a long time. It is a good
program and works well, However,since yesterday, the Help file will not
launch. I am not too sure how to describe it, except that it is an online
..htm type help system. When I click Help, "ACTION CANCELLED". shows up in
the browser. In the past, a Windows popup warning appeared and Help launched
afterclicking OK. Now, only the "action cancelled" apprears. I have tried
System Restore and uninstalled and reinstalled the Adobe program--no affect.
The only change that I have made in my system is the installation of SBC/DSL.
As far as I know there is no other malfunction in my internet connection or
any online activity. Virus scan is OK, defrag is OK, and hard-drive error
check is OK. I hope someone can help me determine what is happening. Thanks

 

[Guest]

Archived from groups: microsoft.public.windowsxp.basics (More info?)

"=?Utf-8?B?QnJlYWRzdGljaw==?="
<Breadstick@discussions.microsoft.com> wrote in
news:0C020490-CD7F-4A2E-84D3-61E94A39BE05@microsoft.com:

> I have been using Adobe Photoshop Elements 2.0 for a long time. It
> is a good program and works well, However,since yesterday, the
> Help file will not launch. I am not too sure how to describe it,
> except that it is an online .htm type help system. When I click
> Help, "ACTION CANCELLED". shows up in the browser. In the past, a
> Windows popup warning appeared and Help launched afterclicking OK.
> Now, only the "action cancelled" apprears. I have tried System
> Restore and uninstalled and reinstalled the Adobe program--no
> affect. The only change that I have made in my system is the
> installation of SBC/DSL. As far as I know there is no other
> malfunction in my internet connection or any online activity.
> Virus scan is OK, defrag is OK, and hard-drive error check is OK.
> I hope someone can help me determine what is happening. Thanks
>

Check the SBC popup blocker settings
-max
--
"VISTA" is an acronym for the top five Windows problems: Viruses,
Infections, Spyware, Trojans and Adware. -PanHandler
Virus Removal Instructions: http://home.neo.rr.com/manna4u/
Change nomail.afraid.org to yahoo.com to reply.
Registered Linux User #393236

 

[Malke]

Archived from groups: microsoft.public.windowsxp.basics (More info?)

Max Wachtel wrote:

> "=?Utf-8?B?QnJlYWRzdGljaw==?="
> <Breadstick@discussions.microsoft.com> wrote in
> news:0C020490-CD7F-4A2E-84D3-61E94A39BE05@microsoft.com:
>
>> I have been using Adobe Photoshop Elements 2.0 for a long time. It
>> is a good program and works well, However,since yesterday, the
>> Help file will not launch. I am not too sure how to describe it,
>> except that it is an online .htm type help system. When I click
>> Help, "ACTION CANCELLED". shows up in the browser. In the past, a
>> Windows popup warning appeared and Help launched afterclicking OK.
>> Now, only the "action cancelled" apprears. I have tried System
>> Restore and uninstalled and reinstalled the Adobe program--no
>> affect. The only change that I have made in my system is the
>> installation of SBC/DSL. As far as I know there is no other
>> malfunction in my internet connection or any online activity.
>> Virus scan is OK, defrag is OK, and hard-drive error check is OK.
>> I hope someone can help me determine what is happening. Thanks
>>
>
> Check the SBC popup blocker settings
> -max

Also, go to Adobe's tech support and you will see that this is a known
issue with SP2. The workaround is posted there.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

 

[Guest]

Archived from groups: microsoft.public.windowsxp.basics (More info?)

Thanks for the help. You relieved my concern that my internet connection
might not have been working properly.

"Malke" wrote:

> Max Wachtel wrote:
>
> > "=?Utf-8?B?QnJlYWRzdGljaw==?="
> > <Breadstick@discussions.microsoft.com> wrote in
> > news:0C020490-CD7F-4A2E-84D3-61E94A39BE05@microsoft.com:
> >
> >> I have been using Adobe Photoshop Elements 2.0 for a long time. It
> >> is a good program and works well, However,since yesterday, the
> >> Help file will not launch. I am not too sure how to describe it,
> >> except that it is an online .htm type help system. When I click
> >> Help, "ACTION CANCELLED". shows up in the browser. In the past, a
> >> Windows popup warning appeared and Help launched afterclicking OK.
> >> Now, only the "action cancelled" apprears. I have tried System
> >> Restore and uninstalled and reinstalled the Adobe program--no
> >> affect. The only change that I have made in my system is the
> >> installation of SBC/DSL. As far as I know there is no other
> >> malfunction in my internet connection or any online activity.
> >> Virus scan is OK, defrag is OK, and hard-drive error check is OK.
> >> I hope someone can help me determine what is happening. Thanks
> >>
> >
> > Check the SBC popup blocker settings
> > -max
>
> Also, go to Adobe's tech support and you will see that this is a known
> issue with SP2. The workaround is posted there.
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.basics (More info?)

Malke <invalid@not-real.com> wrote in
news:#TAVN4ElFHA.2904@tk2msftngp13.phx.gbl:

> Also, go to Adobe's tech support and you will see that this is a
> known issue with SP2. The workaround is posted there.
>
> Malke

One day I will understand that people ask questions here before doing
any kind of research
-max
--
"VISTA" is an acronym for the top five Windows problems: Viruses,
Infections, Spyware, Trojans and Adware. -PanHandler
Virus Removal Instructions: http://home.neo.rr.com/manna4u/
Change nomail.afraid.org to yahoo.com to reply.
Registered Linux User #393236

 

[Guest]

Archived from groups: microsoft.public.windowsxp.basics (More info?)

Thanks for your kind reply.

"Max Wachtel" wrote:

> Malke <invalid@not-real.com> wrote in
> news:#TAVN4ElFHA.2904@tk2msftngp13.phx.gbl:
>
> > Also, go to Adobe's tech support and you will see that this is a
> > known issue with SP2. The workaround is posted there.
> >
> > Malke
>
> One day I will understand that people ask questions here before doing
> any kind of research
> -max
> --
> "VISTA" is an acronym for the top five Windows problems: Viruses,
> Infections, Spyware, Trojans and Adware. -PanHandler
> Virus Removal Instructions: http://home.neo.rr.com/manna4u/
> Change nomail.afraid.org to yahoo.com to reply.
> Registered Linux User #393236
>
>
>