Hello everyone. Just to let you know, I'm new here, and have little to no technical knowledge regarding hardware- or software-related problems. So here's my dilemma -
I recently received a new Gateway GT5662 off of Newegg.com, and the specs are as follows:
3GB RAM
500GB Hard Drive
AMD Phenom 9500
ATI 2400XT
Windows Vista Home Premium (32-bit)
Envision 20.1" Widescreen LCD
This computer was great out of the box and still runs perfectly, with the exception of when I decide to run Counter-Strike or Half-Life 2, where it will run for about 2-3 minutes before the screen flickers, blackens, and the game quits back to the desktop, with an "Engine Error" message popping up, reading: "failed to lock vertex buffer in CMeshDX8::LockVertexBuffer"
I figured this could be due to faulty graphics drivers on the 2400XT or, perhaps ATI Catalyst Control Center. So, I went to the ATI website and tried downloading the latest driver for both (Catalyst version 8.2 I believe) and yet the same problem keeps happening! I even tried disabling CCC at startup but nothing seems to fix it...Could it possibly be a problem with any of the other components on my system???
The driver I have for my 2400XT is "Driver Packaging Version 8.453-080122a-059347C-ATI" and for Catalyst its 08.2
I figured at first this could be a problem with the monitor (maybe a problem with my wiring), but that wouldn't make sense because its connected via a single DVI cable to my graphics card. When I ask windows to find a solution online for the problem, it recommends contacting ATI (to which they've been no help - so far) and download the latest drivers, which I have already done. Please, I have been working for almost a month now trying to get this stupid computer to work!!!
Any advice and/or insight into this issue would be greatly appreciated.
Thanks,
Dylan
I recently received a new Gateway GT5662 off of Newegg.com, and the specs are as follows:
3GB RAM
500GB Hard Drive
AMD Phenom 9500
ATI 2400XT
Windows Vista Home Premium (32-bit)
Envision 20.1" Widescreen LCD
This computer was great out of the box and still runs perfectly, with the exception of when I decide to run Counter-Strike or Half-Life 2, where it will run for about 2-3 minutes before the screen flickers, blackens, and the game quits back to the desktop, with an "Engine Error" message popping up, reading: "failed to lock vertex buffer in CMeshDX8::LockVertexBuffer"
I figured this could be due to faulty graphics drivers on the 2400XT or, perhaps ATI Catalyst Control Center. So, I went to the ATI website and tried downloading the latest driver for both (Catalyst version 8.2 I believe) and yet the same problem keeps happening! I even tried disabling CCC at startup but nothing seems to fix it...Could it possibly be a problem with any of the other components on my system???
The driver I have for my 2400XT is "Driver Packaging Version 8.453-080122a-059347C-ATI" and for Catalyst its 08.2
I figured at first this could be a problem with the monitor (maybe a problem with my wiring), but that wouldn't make sense because its connected via a single DVI cable to my graphics card. When I ask windows to find a solution online for the problem, it recommends contacting ATI (to which they've been no help - so far) and download the latest drivers, which I have already done. Please, I have been working for almost a month now trying to get this stupid computer to work!!!
Any advice and/or insight into this issue would be greatly appreciated.
Thanks,
Dylan