How to retrieve changed laptop login info

Someone changed my husband's laptop login and he can't get in to it now. The clue for the password was changed and he has no idea what happened. We have asked the only family members who have had access to the machine and they didn't do it. Where do we go from here?
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  1. Tom's Hardware doesn't provide help to bypass passwords because we can't verify that you are the owner of this computer.Sorry
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