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Do I need to worry about quality issue about Samsung HLP-4..

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Anonymous
a b Ô Samsung
June 28, 2005 2:25:32 PM

Archived from groups: alt.tv.tech.hdtv (More info?)

I'm thinking about buying a Samsung HLP-4663W from buy.com for 1600
plus free shipping, seem like a good deal.

I've read about some quality issues with it, is that something I need
to worry about? Even with one year in home warranty??

I like the deal but don't want the bulb to go out on me in 2 weeks and
have to get service on it all the time. Also, are the 'color wheel'
inside the TV prone to fail? A bit concerned about these moving parts.

Can someone help me to understand?

thanks.
Anonymous
a b Ô Samsung
June 29, 2005 10:08:09 AM

Archived from groups: alt.tv.tech.hdtv (More info?)

Make sure the seller has a money back guarantee before buying anything via
an internet sell to you site. Over all these products are relatively
reliable even being Samsung. Bank the savings for the inevitable service you
will require.
<michaelscai@gmail.com> wrote in message
news:1119979532.577003.112430@f14g2000cwb.googlegroups.com...
> I'm thinking about buying a Samsung HLP-4663W from buy.com for 1600
> plus free shipping, seem like a good deal.
>
> I've read about some quality issues with it, is that something I need
> to worry about? Even with one year in home warranty??
>
> I like the deal but don't want the bulb to go out on me in 2 weeks and
> have to get service on it all the time. Also, are the 'color wheel'
> inside the TV prone to fail? A bit concerned about these moving parts.
>
> Can someone help me to understand?
>
> thanks.
>
Anonymous
a b Ô Samsung
June 29, 2005 1:14:17 PM

Archived from groups: alt.tv.tech.hdtv (More info?)

michaelscai@gmail.com wrote:
> I'm thinking about buying a Samsung HLP-4663W from buy.com for 1600
> plus free shipping, seem like a good deal.
>
> I've read about some quality issues with it, is that something I need
> to worry about? Even with one year in home warranty??
>
> I like the deal but don't want the bulb to go out on me in 2 weeks and
> have to get service on it all the time. Also, are the 'color wheel'
> inside the TV prone to fail? A bit concerned about these moving parts.
>
> Can someone help me to understand?

I've had my Samsung for a year and a half with pretty good reliability.
Mine is an HLN model, slightly earlier than yours. I did run into a need
for service on one occasion - I had a stuck pixel that was always white
and right in the middle of the screen. Samsung sent their service to my
home and replaced the light engine - no discussion, no charge, no further
problem. They do seem to be quite good about standing behind their sets.

As with all DLP or LCD projection sets, you will eventually have to
replace the bulb, but probably not for a couple of years. A few owners
have had color wheel failures, but not many. Again, it's one of those
things that's most likely to happen within the warranty.

Personally, though, I wouldn't buy a set like this via the internet.
I've seen them at Costco for pretty reasonable prices, but buy.com may
well be cheaper. It's a lot harder to return, though, if you find that
it's not to your liking.
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Anonymous
a b Ô Samsung
June 29, 2005 2:55:30 PM

Archived from groups: alt.tv.tech.hdtv (More info?)

Samsung does have *in home* warranty for the 1 year manufacture
warranty correct?

I had good experiences buying from buy.com, would not hesitate buying
from them. Just have read too many things about Samsung DLP's problems
- maybe it's just because they sell a lot.

Also, would there be noticable difference getting their newer model
like 4667 compare to 4663? In terms of picture quality/reliability. I
saw a HL-P 5063 at someone's house and it looks great, that's what
makes me want to get one.
Anonymous
a b Ô Samsung
June 29, 2005 6:15:46 PM

Archived from groups: alt.tv.tech.hdtv (More info?)

From what I've been reading in various USENET groups and forums Samsung
has been complained about for using the "Within Specs" sidestep on several
issues. The general consensus is if you don't have initial problems or
issues
they generally don't crop up in the future and are good sets.....

This isn't a scientific observation, just my take on Samsung.

So disregard iffin ya want. :-)

michaelscai@gmail.com wrote:

>I'm thinking about buying a Samsung HLP-4663W from buy.com for 1600
>plus free shipping, seem like a good deal.
>
>I've read about some quality issues with it, is that something I need
>to worry about? Even with one year in home warranty??
>
>I like the deal but don't want the bulb to go out on me in 2 weeks and
>have to get service on it all the time. Also, are the 'color wheel'
>inside the TV prone to fail? A bit concerned about these moving parts.
>
>Can someone help me to understand?
>
>thanks.
>
>
>

--
Ric Seyler
Anonymous
a b Ô Samsung
June 29, 2005 7:04:30 PM

Archived from groups: alt.tv.tech.hdtv (More info?)

michaelscai@gmail.com wrote:
> Samsung does have *in home* warranty for the 1 year manufacture
> warranty correct?

Yes, if service is necessary, they will send a service contractor to your
home.

> I had good experiences buying from buy.com, would not hesitate buying
> from them. Just have read too many things about Samsung DLP's problems
> - maybe it's just because they sell a lot.

The only pervasive problem that Samsung has had dealt with the
synchronization between audio and video. When they fixed the stuck pixel
on my set last year, they also replaced the boards that caused the sync
issues. The newer sets (HLP and beyond) have never had this problem.

Samsung does sell a lot of sets - they're either #1 or #2 in the market
(with Sony being the other), so you do tend to hear about every little
issue that anyone runs into. There are a lot of quietly satisfied users
out there who you'll never really hear from.

I've had good experience with buy.com as well.

> Also, would there be noticable difference getting their newer model
> like 4667 compare to 4663? In terms of picture quality/reliability. I
> saw a HL-P 5063 at someone's house and it looks great, that's what
> makes me want to get one.

I don't think that there are any significant differences between the two
sets that you mention. There are really just a couple of significant
changes in the DLP models over the past few years. One is the
introduction of the seven-color wheel, which should allow a wider range
of color brightness. The other is the introduction of 1080p sets. These
will be more expensive, but might be worth consideration. They're
supposed to be reaching the market this month, but I haven't actually
watched to see what the stores are actually showing these days.

Mine is a 720p set, but if I were buying one today I'd probably spend the
extra money for a 1080p. On the other hand, you're looking at a closeout
model for $1600, so the corresponding 1080p set would be a LOT more money.
!