Do I need to worry about quality issue about Samsung HLP-4..

Archived from groups: alt.tv.tech.hdtv (More info?)

I'm thinking about buying a Samsung HLP-4663W from buy.com for 1600
plus free shipping, seem like a good deal.

I've read about some quality issues with it, is that something I need
to worry about? Even with one year in home warranty??

I like the deal but don't want the bulb to go out on me in 2 weeks and
have to get service on it all the time. Also, are the 'color wheel'
inside the TV prone to fail? A bit concerned about these moving parts.

Can someone help me to understand?

thanks.
5 answers Last reply
More about worry quality issue samsung
  1. Archived from groups: alt.tv.tech.hdtv (More info?)

    Make sure the seller has a money back guarantee before buying anything via
    an internet sell to you site. Over all these products are relatively
    reliable even being Samsung. Bank the savings for the inevitable service you
    will require.
    <michaelscai@gmail.com> wrote in message
    news:1119979532.577003.112430@f14g2000cwb.googlegroups.com...
    > I'm thinking about buying a Samsung HLP-4663W from buy.com for 1600
    > plus free shipping, seem like a good deal.
    >
    > I've read about some quality issues with it, is that something I need
    > to worry about? Even with one year in home warranty??
    >
    > I like the deal but don't want the bulb to go out on me in 2 weeks and
    > have to get service on it all the time. Also, are the 'color wheel'
    > inside the TV prone to fail? A bit concerned about these moving parts.
    >
    > Can someone help me to understand?
    >
    > thanks.
    >
  2. Archived from groups: alt.tv.tech.hdtv (More info?)

    michaelscai@gmail.com wrote:
    > I'm thinking about buying a Samsung HLP-4663W from buy.com for 1600
    > plus free shipping, seem like a good deal.
    >
    > I've read about some quality issues with it, is that something I need
    > to worry about? Even with one year in home warranty??
    >
    > I like the deal but don't want the bulb to go out on me in 2 weeks and
    > have to get service on it all the time. Also, are the 'color wheel'
    > inside the TV prone to fail? A bit concerned about these moving parts.
    >
    > Can someone help me to understand?

    I've had my Samsung for a year and a half with pretty good reliability.
    Mine is an HLN model, slightly earlier than yours. I did run into a need
    for service on one occasion - I had a stuck pixel that was always white
    and right in the middle of the screen. Samsung sent their service to my
    home and replaced the light engine - no discussion, no charge, no further
    problem. They do seem to be quite good about standing behind their sets.

    As with all DLP or LCD projection sets, you will eventually have to
    replace the bulb, but probably not for a couple of years. A few owners
    have had color wheel failures, but not many. Again, it's one of those
    things that's most likely to happen within the warranty.

    Personally, though, I wouldn't buy a set like this via the internet.
    I've seen them at Costco for pretty reasonable prices, but buy.com may
    well be cheaper. It's a lot harder to return, though, if you find that
    it's not to your liking.
  3. Archived from groups: alt.tv.tech.hdtv (More info?)

    Samsung does have *in home* warranty for the 1 year manufacture
    warranty correct?

    I had good experiences buying from buy.com, would not hesitate buying
    from them. Just have read too many things about Samsung DLP's problems
    - maybe it's just because they sell a lot.

    Also, would there be noticable difference getting their newer model
    like 4667 compare to 4663? In terms of picture quality/reliability. I
    saw a HL-P 5063 at someone's house and it looks great, that's what
    makes me want to get one.
  4. Archived from groups: alt.tv.tech.hdtv (More info?)

    From what I've been reading in various USENET groups and forums Samsung
    has been complained about for using the "Within Specs" sidestep on several
    issues. The general consensus is if you don't have initial problems or
    issues
    they generally don't crop up in the future and are good sets.....

    This isn't a scientific observation, just my take on Samsung.

    So disregard iffin ya want. :-)

    michaelscai@gmail.com wrote:

    >I'm thinking about buying a Samsung HLP-4663W from buy.com for 1600
    >plus free shipping, seem like a good deal.
    >
    >I've read about some quality issues with it, is that something I need
    >to worry about? Even with one year in home warranty??
    >
    >I like the deal but don't want the bulb to go out on me in 2 weeks and
    >have to get service on it all the time. Also, are the 'color wheel'
    >inside the TV prone to fail? A bit concerned about these moving parts.
    >
    >Can someone help me to understand?
    >
    >thanks.
    >
    >
    >

    --
    Ric Seyler
  5. Archived from groups: alt.tv.tech.hdtv (More info?)

    michaelscai@gmail.com wrote:
    > Samsung does have *in home* warranty for the 1 year manufacture
    > warranty correct?

    Yes, if service is necessary, they will send a service contractor to your
    home.

    > I had good experiences buying from buy.com, would not hesitate buying
    > from them. Just have read too many things about Samsung DLP's problems
    > - maybe it's just because they sell a lot.

    The only pervasive problem that Samsung has had dealt with the
    synchronization between audio and video. When they fixed the stuck pixel
    on my set last year, they also replaced the boards that caused the sync
    issues. The newer sets (HLP and beyond) have never had this problem.

    Samsung does sell a lot of sets - they're either #1 or #2 in the market
    (with Sony being the other), so you do tend to hear about every little
    issue that anyone runs into. There are a lot of quietly satisfied users
    out there who you'll never really hear from.

    I've had good experience with buy.com as well.

    > Also, would there be noticable difference getting their newer model
    > like 4667 compare to 4663? In terms of picture quality/reliability. I
    > saw a HL-P 5063 at someone's house and it looks great, that's what
    > makes me want to get one.

    I don't think that there are any significant differences between the two
    sets that you mention. There are really just a couple of significant
    changes in the DLP models over the past few years. One is the
    introduction of the seven-color wheel, which should allow a wider range
    of color brightness. The other is the introduction of 1080p sets. These
    will be more expensive, but might be worth consideration. They're
    supposed to be reaching the market this month, but I haven't actually
    watched to see what the stores are actually showing these days.

    Mine is a 720p set, but if I were buying one today I'd probably spend the
    extra money for a 1080p. On the other hand, you're looking at a closeout
    model for $1600, so the corresponding 1080p set would be a LOT more money.
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