Error code 004

[Guest]

my vonnage telephone no. is 8434080204 i am getting an error code 004 please tell me how to rectify the problem .My internet is connected and working

 

[hang-the-9]

See if you have a firewall setup, turn it off to test this. If it works, that is the issue, you need to find what ports Vonnage needs open to work, should be in the setup documentation.

And it's a bad idea to post your phone number is such a public place, you may want to edit your post and delete it.