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My recovery disk says my machine ID model

Last response: in Windows XP
July 10, 2010 6:21:53 AM

My recovery disc can't find my model number or machine iD it shows up as 0 and i use my recovery disk for my portege m400 s933 I upgrade my memory I can't get toshiba to help me can some please help?
July 10, 2010 6:33:02 AM

try to explain what you did, one step at a time. try to give as many details as possible.
what is a portage m400 s933?