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  Tom's Hardware Forums » Motherboards & Memory » Memory » Crucial. A load of A$$Monkeys
 

Crucial. A load of A$$Monkeys




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 Thread : Crucial. A load of A$$Monkeys
 
Profile: journeyman
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I have a set of Crucial Ballistix which have recently become recycling candidates. I went to Crudial's website and emailed them that I wished to have my memory sticks replaced. They are DDR 500.

I was informed that they no longer sell these modules and no longer supply them. They don't have a supply for warranty claims either. I'm not in a financial position to upgrade all my computer components at this point, so getting DDR2 or DDR3 was not really an option.... from my point of view or from them.

I bought the memory at Newegg for $200. Crucial's response to this is that I can have $50 per stick in in-store credit or I can have them replaced (which they can't do). So....
I get crappy CAS 3 DDR 400 in exchange for my expensive Ballistix 2x1GB DDR500 or I can get in-store credit for memory which none of the computers I or my family own support.

The short of it?
Don't buy anything from Crucial if you think you are entitled to customer service for buying expensive computer equipment.

T

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werd.
Profile: addict
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k


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"Engineers, close in and shoot those kraut bastards in the face!"
E8400 @ 3.6GHz (9x400FSB 1.32v)|4GB|HD4870
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Profile: nimble knuckle
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DDR1-500 is like seaching for gold these days. It's a real shame as they beat the snot out of the fastest DDR2 made in Write/Read/Copy benchmarks.
I have some DDR1-500 G.Skill 4000HZ's that I OC...love that stuff.
Lifetime warrenty but will be in the same boat with you if they ever die.

You could have taken the $50 per stick credit and upgraded...you would have ended up with free ram at todays DDR2 prices,and put the old system with DDR1-400 to work as a server/movie computer.


---------------
*While we crash and burn, small, low tech, agrarian societies such as the Hmong in the mountains of Laos will continue on without so much as blinking an eye.*
Profile: Forum Fixture
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I have 4 x 512 DDR 500 Crucial Ballistic LED. I also paid a fortune for them. They are the best DDR memory I own and I own a lot. Want to spend another fortune and call them yours? :hello:

Profile: Forum Fixture
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Here you go. No LED.

http://www.tigerdirect.com/applica [...] ICEGRABBER

edit: These are with LED! 55 bucks, sheesh I paid triple that.


Message edited by badge on 04-03-2008 at 02:19:24 AM
Profile: journeyman
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I would love to upgrade the memory.... And the MB and the CPU. The only problem is I'm in grad school in another city and my wife (who's pregnant) is our only source of income. I told her I wouldn't spend anything more on computer parts when I didn't absolutely have to...

 

So I AM hoping to possibly use my computer as a server with 6 terabyte (or larger) green power drives in raid 6 with a hardware raid card and build myself something along the lines of a quad or octal core computer with between 8 and 16 GB of ram when I graduate(using vista ultimate 64). I just want the thing I have to last just over one more year and I can buy whatever I want when I'm done.

 

I just can't believe Crucial already doesn't do anything with decent DDR already....
T


Message edited by teldar on 04-03-2008 at 02:30:40 AM
Profile: Forum Fixture
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I had to RMA one of my two 512 x 2 kits (bad DIMM). That was a while ago, but Crucial sent me a matching replacement pronto. Same with a Crucial flash drive I kept running through the washing machine. Crucial sent one out that day. I bought Crucial DDR PC2700 notebook memory and it installed flawlessly on a AMD 64 2.0 mobile notebook. Then I bought Crucial PC2700 value RAM and installed it in an old Athlon 32 socket A with a PC Chips MB. Ran perfect. So, I consider Crucial an upstanding company. I don't how you replace a product no longer in production. $55 at Tiger direct is a real good price for the RAM. Like I said, I paid just under $400 for two kits 512 kits years ago. I remember when I met my wife. She was a professor. We watched 13" TV's and ate in. Being in private practice for 22 years allows for a lot of eating out.

Profile: journeyman
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So you don't think it's odd that Crucial wouldn't hold a supply of memory available as warranty/replacement? Geil does. I had a 256x2 geil platinum kit replaced this summer under warranty.

I've had to just about beg threaten and scream for them to give me anything but $50 in-store credit. And since they don't really sell anything I want, I'm not too happy about the fact that I will get crappy old memory or in-store credit for stuff I can't use.

Profile: Forum Fixture
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Well, I see your point. Like you, I spent hundreds of dollars for thememory (at their store). And sure $50 is far less than you paid for, but I wouldn't expect the company to give you what you paid years ago. Crucial doesn't sell crappy old RAM. I pointed out I have used their 'value' line several times and had excellent results with it. I can tell you other companies (Corsair) opt out to the 'cheapest' chip distributor they can find to produce their 'value' line of memory. Kingston also uses the good stuff like Crucial for 'value' RAM. Unless you are overclocking the Ballistic 500Mhz to that speed, there is no difference which DIMM is running at 400MHz (PC3200). The Ballistc 500MHz has CAS specs at 2.5-4-4-10 @2.75v. I would bet Crucial's value PC3200 will run at 2.5-3-3-6 at 425 MHz @ 2.7v no problem.

Crucial does not sell crappy old memory. In fact, Crucial is the store name for Micron.

Profile: Forum Fixture
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The parent company of Crucial, Inc.

http://www.micron.com/

Profile: journeyman
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Will it run 2-3-2-6 1T like the ballistix did? My point is that all they have is cas 3 ram. It surprises me they do not have anything in stock in cas 2, yet they still sell quite a bit of cas 3.

And I knew that Crucial is the sales arm for Micron. That's why it surprises me they don't sell anything better than plain cas 3.

Profile: Forum Fixture
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List your specs (MB, CPU, PSU, etc.)

Well, the PC3200 RAM rated at 400Mhz CAS 3-3-3-8 2.5v that I own currently (Corsair and Kingston...Crucial was PC2700 333MHz) depending on what system/chipset will run 2 CAS latency. Not on all systems, but 2.5-3-3-6 is almost always doable.

I'm working on a damn system right now. gawd..I have been trying to get this computer to run dual channel PC3200 since saturday. I have researched my butt off, read everything I can find, tried the following RAM to get dual channel.

The Crucial Ballistic PC4000 (which ran at 500MHz 2.5-3-3-8 on the exact board I RMA'd years ago, pulled this one from the garage, RMA replacement from years ago MSI K8N-NF4 SLI Platinum)
Kingston PC3200 Value Ram (have 2 x 1 GB PC3200 Hyper X I am going to pull and try later)
Corsair XMS PC3200 3-3-3-8 2 x 512
Cprsiar XMS PC3200 2-3-2-5 2 x 512 kit
Corsair XMS PC3200 2-3-3-6 2 x 512 kit
Corsair XMS PC3200 2-3-3-6 2 x 256 kit.

Anyway, I'm getting sidetracked from your question here, sorry. I found this and started tweaking out my DDR RAM. I found it helpful and got a lot of little tweaks out of this guide. You can do other additional tweaks to DDR other than the standard 2-3-3-6 latency tweaks. Gawd. My DDR (all of it) flys in the machine I'm toying with with some of these tweaks! But in 'single' channel. I'm about to throw it out the windows, no dual channel. I bought a new processor to test if the memory controller on my AMD 3800 2.4 is bad.

http://www.adriansrojakpot.com/Spe [...] _Index.htm


Message edited by badge on 04-03-2008 at 03:43:04 AM

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