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Dell pc xps 410 does not turn off

Last response: in Windows XP
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July 13, 2010 5:29:58 PM

I have a dell xps 410 that doesn't turn off. When Turn Off option is selected it just reset and start the boot again. It statrted with this problem after a disfragmentation and disk clean up. Any suggestion to fix the problem?

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July 13, 2010 5:51:18 PM

start-->run-->eventvwr.msc-->look under system for errors (red X's).

Did you use the windows defrag and clean up utilities, or a 3rd party software?
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