i am forced to press the switch off button.but 1 thing i noticed is when i uninstalled my ethernet driver it worked properly for once but next time the same problem.what i will do??
It's late, I'm tired and I want to go to bed, but I'll help a little before I fall asleep.
Right-click start button, click Explore.
Expand the system drive, usually C: ( Click + in front of drive c: )
Expand the Windows Folder (Click + in front of Windows)
Click the System32 folder in the Left side of screen
On the Right side of screen, look for "Shutdown.exe"
Select "Create Shortcut"
A new shortcut will appear at the bottom of the right side screen in Windows Explorer.
Right-Click the new Shortcut to Shutdown.exe
Move mouse pointer up to "Send to" and wait one second for list to fill in
Select "Desktop" & click
Close Windows Explorer
Find new Shortcut to Shutdown.exe on desktop
Right-click shortcut, choose "Properties"
In the box named "Target" change it to read like the red letters: C:\Windows\System32\shutdown.exe -s -t 0 <------ that's a zero at the end
When you double-click this shortcut, Windows should shut down.
Windows will still warn you to save any un-saved work in progress
I hope it works for you. If it doesn't work.. well, I'll be back tomorrow and we can do harder things to fix it.