Passport drive recovery

My WD passport drive just stop working with 400GB data in it. But the inbuilt virtual CD drive is still working. and for the Storage drive, its showing capacity of zero bytes. anybody got a solution please.............!!!!!
-Sumaize.
3 answers Last reply
More about passport drive recovery
  1. Are you able to update the anti virus and scan entire system?
    Are you saying that the computer won't boot up at all? Describe more of the symptoms.

    are you able to try this?
    Restore does not erase your personal files and is reversible.
    click start
    click all programs
    click accessories
    click system tools
    click system restore
    check the box that says restore my computer to an earlier time, click next
    select a bold date on the calendar, a date before the problem started, click next
    follow through with the restore directions
    restart the computer after it finishes
    if the system restore does not work, select an even earlier bold date on the calendar and repeat the procedure
    try this with at least four earlier dates before giving up and trying something else
  2. [does the system restore applies to the external drives (portable drives) also?
    any way, thanks 4 d reply, i wil make a try.
  3. Sumaize said:
    [does the system restore applies to the external drives (portable drives) also?
    any way, thanks 4 d reply, i wil make a try.


    System restore will do no good towards returning your drive to service.

    If you are able, remove the drive from the external case.
    Connect drive directly to mainbaord.
    Start computer, check for drive presence in Windows Explorer.
    If drive is present, and you have access to data, your external case has a failed USB interface.
    If drive is not present, drive has likely failed.
Ask a new question

Read More

Drivers Data Recovery Western Digital CD Drives Windows XP